David McDavid Honda Of Irving

My husband and I recently purchased a 2011 Honda Pilot. We worked with Justin Villa via phone and email and he was able to locate exactly what we were looking for before we even came in. Once we came in, We worked with Justin Villa via phone and email and he was able to locate exactly what we were looking for before we even came in. Once we came in, he already had everything set up and ready to go. We also worked with Ronnie Myers and he was just as helpful as Justin. They provided excellent customer service and made the process fast and easy. They have both made themselves available anytime I've had questions. This was by far the best car buying experience I've ever had. More

I took my 2008 CRV EX-L in for an A1 service and dealt with Lori Prudhomme. She was great! All of these four employees that I worked with, do know the meaning of customer service. They were all great! with Lori Prudhomme. She was great! All of these four employees that I worked with, do know the meaning of customer service. They were all great! Brandi had been in touch with me by phone for a couple of months and was very nice when I told her I was unable to schedule and to please contact me again in a couple of weeks and she did so every time. On Friday, October 14th, I took my CRV in for service and while Lori took my car, I went to look at vehicles. I asked for Brandi since she was in such faithful and courteous contact, but she was not in that day. Michael Turner worked with me to show me the different models of the 2011 CRVs. I found one and we went inside talk numbers. At that point, Travis Quadlander came to work with us. We talked about what I was looking for and money. We came to the terms that were very satisfactory with me and I drove home in my new 2011 Silver CRV EX-L. Brandi called me the next day and congratulated me on my new CRV and apologized that she was unavailable but I told her that I was there because of her and I sincerely appreciate her patient and gracious attention. To a person, all these people were friendly, personable, knowledgeable,interested, and really nice. It was an absolute pleasure to deal with all of them. I compliment McDavid Honda for all of their staff that I worked with because they are all great assets to the business. I am a repeat customer and I will be again. More

he was very helpful an patient with me an went above his duties to help me.Joe is a great great employee at McDavid honda. duties to help me.Joe is a great great employee at McDavid honda. More

Quick efficient service. Able to meet price point on the vehicle I wanted. Did most of the negotiations over the internet & telephone even before going to the dealership. I was in/out with a new vehicle i vehicle I wanted. Did most of the negotiations over the internet & telephone even before going to the dealership. I was in/out with a new vehicle in 2 hours. More

Great shopping experience! We weren't even looking for a Honda...but, just wanted to stop by and see what they had. We were sold! After working with Rich and explaining the type of vehicle we were looking Honda...but, just wanted to stop by and see what they had. We were sold! After working with Rich and explaining the type of vehicle we were looking for, he found the perfect one for our family! Great price/great car! We'll definitely be back and definitely recommend David McDavid to friends and family. More

I'm thankful for their help in getting my 2011 Honda Odyssey. They provided a good discount for the car itself but not the dealership accessories that are already installed which cost you 3x to 5x the M Odyssey. They provided a good discount for the car itself but not the dealership accessories that are already installed which cost you 3x to 5x the MSRP value. He is not truthful that the tint is included on the dealership accessories but it was not and he said he is giving that free. We don't like the Door Edge Guard & Stripe and wanted to be removed from the dealership accessories and he said he will be giving it free because can't be removed anymore. But I end up paying it as $299 for the door edge guard and $299 for the stripe. My mistake because I trusted him and he did not represented anymore the total computation for the car and it's dealership accessories. I have a pre-approved auto loan from Texans Credit Union of $30,000 with 3.49% APR. The finance officer offered me an extended warranty for 7years/100,000 miles for $2050 with 0.9% of $32,050 for almost free as he presented. He is not truthful and misrepresented my monthly payment with TCU 3.49% vs Honda Financing 0.9%. He said I need to pay an extra of $7 only but it is not true. I need to pay $23.68 more every month for 36 months loan period. Below is the actual computation on Honda Website: 879.06/month for 36months TCU 3.5% APR of $30,000.00 without extended warranty 902.68/month for 36months Honda 0.9% of $32,050.00 with extended warranty 23.68 Difference TCU 3.5% vs Honda 0.9% More

This is my 2nd car from david mcdavid....I don't live in the area, but I have choosen to drive all the way to Irving just becaeuse...THEY HAVE GREAT CUSTUMER SERVICE!!!!! EVERYONE is always helpful and very the area, but I have choosen to drive all the way to Irving just becaeuse...THEY HAVE GREAT CUSTUMER SERVICE!!!!! EVERYONE is always helpful and very friendly!!! THANKS again.....! More

I did some checking arround and David Mcdavid I think had the best service and price. I did some shopping arround with a couple of other dealer ships. working With David Henry was a good experience. the best service and price. I did some shopping arround with a couple of other dealer ships. working With David Henry was a good experience. More

I have now purchased three vehicles from David McDavid Honda. All have been a pleasent experience. They are freidnly and courteous from sales through service. In this latest purchase I had difficulty find Honda. All have been a pleasent experience. They are freidnly and courteous from sales through service. In this latest purchase I had difficulty finding a Civic due to the popularity of the Civic and the shortage caused by the Tsunami in Japan. Kevin Thrapp worked through this and delivered a car in a reasonable amount of time. More

I bought a 2011 Accord Coupe from this dealership on August 27, 2011. I originally communicated with Sayed via email and set an appointment for 1:30 p.m. When I arrived at that time, he informed me that August 27, 2011. I originally communicated with Sayed via email and set an appointment for 1:30 p.m. When I arrived at that time, he informed me that he had another customer so Godfrie would be assisting me. The vehicle was online for $20,000 when I looked at it, but when I got there, the price was changed to $25,000. When I expressed my concern to Sayed, he just said that it was a misprint. However, Godfrie didn't dismiss my concern and I was given the price online that I originally viewed. We paid cash for the vehicle, so we were in and out in about 1 1/2 hours. Godfrie was wonderful to work with and I did not have a complaint. When I got home, I noticed the trunk liner was coming apart, there was a scuff on the front bumper and the "TPMS" sensor came on while I was driving home. I emailed Sayed, as they were already closed and he promptly responded Monday morning to let me know I could bring the vehicle back in and they would correct the problems. I planned to drop my car off at lunchtime on Wednesday, but was asked to bring it in sooner, so I dropped it off Tuesday at lunchtime. I showed Godfrie all of the problems and they were written up. He took me out to my "loaner" vehicle. As I left the dealership, I realized this wasn't a loaner at all. This was a 2009 Accord sedan they were attempting to sell. It had 2 full size sheets of paper taped to the front windshield, hindering my view, 3 different colors of tint on the 5 windows, and the gas light was on. I was furious. I emailed Sayed and informed him of my disappointment and also let him know that, in the future, I would not have my vehicle serviced or repaired there, as the caliber of the "loaner" vehicle I was given was not up to the standards I am used to at other dealerships (Lute Riley Honda, BMW and Nissan). He did not really seem to care. I was told I could pick my vehicle up at 1:00 Thursday. I arrived at 1:15 and waited until 1:45. They finally brought my vehicle up and when I popped the trunk, it hadn't even been fixed. I spoke with the manager who took it directly back to get it fixed, but when I explained how unsatisfied I was regarding my entire 2 day experience, he didn't seem to care either. I was pleased with the purchase of my vehicle, but will never refer anyone there or return there for service. I am used to driving a loaner that is the same caliber or better than my own vehicle and having small problems fixed right the first time. More