David McDavid Honda Of Irving

I don't even know where to begin. This is by far the worst dealership that I have ever been to. The length of problems is endless. I just got done paying $900 for new tires because the original tires on worst dealership that I have ever been to. The length of problems is endless. I just got done paying $900 for new tires because the original tires on the car were removed and old ones were put on. So I had to replace all 4 tires. Of course the dealership denies this. One of our cars that was purchased there was a total loss and they canceled all the warranty and disability/life on the wrong car so I had to continue to pay interest on the loan for an additional 8 weeks because of the dealership's mistake. None of the finance managers know what they are doing there. I WILL NEVER PURCHASE ANOTHER CAR FROM THIS DEALERSHIP. Make sure you look over all your contracts because our Lo-Jack was never put in on our car when we signed the contracts to have it. The car was then totaled so it wasn't worth fighting after that. Just be careful because if you aren't on top of the contracts they will do something to screw you. More

I could write a book about the number of lies, manipulations, deceptions they pulled on me. They took the cash I gave them for the extended warranty and put it in my loan, when I specifically aske manipulations, deceptions they pulled on me. They took the cash I gave them for the extended warranty and put it in my loan, when I specifically asked them not too. When I cancelled the warranty they wouldn't return the money. Wouldn't talk to me or return phone calls. They lied to me when they said that no Honda Dealer would take Geico, that Geico would raise my rates if I requested a warranty claim and told me a bunch of C R A P all the way through. Don't go to David McDavid of Honda. They are very dishonest. More

I came to the store in hopes of buying a new vehicle but was not going to buy unless I was in love! Tim helped me find a most perfect car that I could not be happier in anything else at this time! He was am was not going to buy unless I was in love! Tim helped me find a most perfect car that I could not be happier in anything else at this time! He was amazingly professional and made sure I got the best deal the was to be had. Before leaving he was able to tell me things that I would never have even realized if he hadn't. I since then have brought my car back for window tinting and have doubled my happiness. I will be purchasing my future cars with David McDavid Honda! XO More

McDavid is an old school dealership that practices the bait & switch tactics from the 90's. The initial sales experience was good, with our salesman Ronnie doing a good job of accomodating our requests bait & switch tactics from the 90's. The initial sales experience was good, with our salesman Ronnie doing a good job of accomodating our requests to see multiple vehicles. Ronnie was patient and didnt push us around. After we found a couple of cars we liked, we told the salesman and and sales manager that they were all too expensive. The sales manager asked for our price, which was $2500 less (used 2007 Accord EX-L) than the sticker and $500 less than any other dealer for comparable vehicle. He matched my bid. This is going to be an easy, pleasant car buying experience, or so we thought. Then we went to see Duc Le, the Finance guy. This is where the tricks began. We had cash to pay for the vehicle by way of a pre-approved loan and blank check from our bank. This makes negotiating so much easier. When I told them about the pre-approved loan, they asked what the interest rate was. I told them 5.29%. They asked if they could try to earn our business on financing too. I said sure, as long as they could beat the interest rate. Duc initially came back with an offer of %8.03 percent. I just laughed and said No. Duc then gave us the spiel about the extended warranty programs (my Accord was past the factory bumper-to-bumper plan). The cheapest warranty was $3998! xxx? I told him I wasnt paying four grand for any warranty in the world. This is where the fun started. Duc then offered to give us the "employee discount" and lower our interest rate to 5.09% if we also purchased the warranty. Again I laughed. Then Duc lowered the warranty to $2100, almost in half! Again I laughed. Duc then lowered the warranty to $1600. I said I was interested but not sold. Duc then threw in three years of maintenance. So I signed the papers. Lessons: 1) Get your own financing arranged before you shop. This puts you in a great postion of power. Even if you decide to use the dealer financing, it makes negotiating simple. Dont talk payments. Talk final price. 2) Research research research. Look on the Internet to see how much extended warranty programs cost (especially for used vehicles). 3) Dont trust anyone. Dont trust the Finance guys, ever. Look over the final docs. You can negotiate on things like doc prep fees, etc. 4) The cost of warranties are negotiable. I felt I got the best of this dealer, and am happy with the outcome. But it did take research on my part. Also, I'm not easily pushed around. Dont let them push you into anything. If you are not 100% happy, just walk out. Really, walk out. It does wonders. More

Worst service ever. I had this guy called buddy I given my car stating brake problems and car shaking and stuff he said everything will be done and after I took my car back no change of anything they did n my car stating brake problems and car shaking and stuff he said everything will be done and after I took my car back no change of anything they did not even fill up any of the liquids and took $200 bucks for what ? When I asked why you not even top up the liquids he said sorry bring the car again when I'm free and he will do it. What the heck in the world I given for service ?. He took me to some drive applied the brakes really hard and said whenever I get some noise in the barkes just do the same and the problem is gone. This is what they do for $200 bucks of service. Never ever go to this place the people and their service sucks. becareful! More

Where do I begin? Well, my wife wanted a white van and Where do I begin? Well, my wife wanted a white van and this dealership was the only one that had the trim level and color in stock at the time she Where do I begin? Well, my wife wanted a white van and this dealership was the only one that had the trim level and color in stock at the time she was ready to buy. I made it clear that I was not interested in the stereotypical new car sales experience with all of the haggling and antics that go on. I was assured that this would be a positive sales experience and that I would be a raving fan. I can't understand why they (seemingly intentionally) did exactly what I suggested that they avoid. The salesman seemed willing but had litle to no product knowledge. The finance "manager" was a complete loser. He actually quoted me 12% with my A++ credit. It's the usual thing, but again, I didn't come to the dealer for shell games on margin, I came to purchase a van at a fair proce without all of the BS. Avoid this dealer at all costs. If your Honda breaks down in front of this dealer, call a wrecker or push it to ANY other Honda dealer. This is the bottom of the barrel. Old-school, disrespectful, venemous slime oozes from within. More

STAY AWAY FROM DAVID McDAVID HONDA IN IRVING! They are selling cars for thousands more than the average per Edmunds.com. Jay Kwan (Used Car Finance) was HORRIBLE to us yesterday. We went in to buy TWO selling cars for thousands more than the average per Edmunds.com. Jay Kwan (Used Car Finance) was HORRIBLE to us yesterday. We went in to buy TWO cars (one new, one used). We were pre-approved for purchasing two cars. Jay refused to let us speak with him in private. He sat at a table in the new car showroom with THREE SALESPEOPLE we did not even know looking over our shoulders. We repeatedly asked to be taken into an empty office (it was at 8pm). He was COMPLETELY UNPROFESSIONAL. Then MICHAEL SAWIN (New Cars Sales Manager) walked in and tried to push us into buying only the new car. He has the voice and demeanor of a FUNERAL DIRECTOR. They were not willing to reduce the price of the vehicle to match the average sales price and were stating that they were "LOSING MONEY" on the deal. BALONEY!! DO NOT BELIEVE THEIR TACTICS! Too bad they were willing to lose TERRIFIC CUSTOMERS with SEVERAL THOUSAND DOLLARS for a down payment for their sneaky tactics. More

Awesome experience, great car and alltogether a good purchase experience. Everything was done professionally, Mr. Salas was great and I highly recommend him. They had someone come and talk to me about purchase experience. Everything was done professionally, Mr. Salas was great and I highly recommend him. They had someone come and talk to me about extras (you know, the coating, and the fabric stuff, the molding, etc.)but not pushy. Just walked through, if I had a question they answered and we moved on. I ended up buying a couple of extras (alarm and tinted windows), got some gap insurance and overall I feel good about the price I paid. I read the other reviews posted here but my experience was completely positive. Love the Honda! More

I had to go to this dealer because I did not get the color that I was looking for in my nearest car dealer. Initially they seemed well to me. Later on I had the worst experience I ever had in my life. T color that I was looking for in my nearest car dealer. Initially they seemed well to me. Later on I had the worst experience I ever had in my life. Their behavior was rude. The finance guy named "DUC LEE" is a cheater and liar. I was a first time buyer and he took the advantage of my simplicity. I was little bit stressed on that day as well. He convinced me to take some warranty by saying that I can cancel at any time without any deduction. . Whenever I went to cancel them I found that they included the "Tire and wheel Guarantee Service $516" inside my sales price and it is non cancelable. While purchasing they assured me quite a few times about full refundable cancellation. But at that time their finance guy completely refused that. This is beyond my expectation from a Honda employee. NEVER TRUST THEIR FINANCE GUYS! NEVER TAKE FINANCING FROM THEM. THEY WILL TRY TO RIPP YOU OFF IN ALL POSSIBLE WAYS More

This place is a joke! I was told I was going to get zero down with a special program, they knew I had no car at the time and had to take a taxi. I paid $80 to get there and did a bait and switch on me and a down with a special program, they knew I had no car at the time and had to take a taxi. I paid $80 to get there and did a bait and switch on me and another salesperson told me they need several thousand down. So I was stuck in irving for several hours with no way to get home which was a hour away. So I paid almost $200 for both ways. They never cared, they are cold & heartless that only care about themselves. Zandra is a joke. Thanks a lot! More