David McDermott Lexus of New Haven

Yearly oil change on my Vette. Johnny the Corvette pro was great because he called me over to show me a couple things and to go over things. For someone invested in their toy car, it's a great experience was great because he called me over to show me a couple things and to go over things. For someone invested in their toy car, it's a great experience. More

Everything went well except for the price of my oil change. Price went from $70 last time to $117. I will shop around next time. Fox News in the customer area is obnoxious. change. Price went from $70 last time to $117. I will shop around next time. Fox News in the customer area is obnoxious. More

Service department is a bunch of clowns. My car needed a software update in order to work with the Lexus app. I scheduled an appointment at McDermott for 2 weeks out, took a vacation day, and brought my car software update in order to work with the Lexus app. I scheduled an appointment at McDermott for 2 weeks out, took a vacation day, and brought my car down at 11am. Around 3:30 I called to get an ETA, they told me it would be ready by 5. When I showed up at 5, the guy at the desk was like "Didn't anyone call to tell you it won't be ready today? We need a part." They had 2 weeks to order whatever they needed. They had opportunities before I came down, when I called for an ETA, or at really any point during the day to tell me it wouldn't be done. They offered to let me keep the loaaner for the weekend, I chose instead to collect my car and take it to a competent service department. More

Like there service. Very professional but a little expensive. Driver who brought me to work and picked me up is the best expensive. Driver who brought me to work and picked me up is the best More

I am extremely happy with the way my service problem was handled and the explanation of what was done. Thank you LEON BUNK JR handled and the explanation of what was done. Thank you LEON BUNK JR More

Best sales and service facility I have ever encountered in my life I would recommend a place anytime in my life I would recommend a place anytime More

Paul was great. Personable and not pushy. Listened to what I wanted - and did not try to push anything else on me. what I wanted - and did not try to push anything else on me. More

I have not purchased a car at a dealership in quite some time. when i entered your showroom I was so surprised how fast things happened but I am HAPPY with the results. Thanks to all those there from Greg t time. when i entered your showroom I was so surprised how fast things happened but I am HAPPY with the results. Thanks to all those there from Greg to the business manager with 5 daughters..... More

My third time using McDermott and have been very pleased with the service each time. with the service each time. More