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David McDermott Lexus of New Haven

East Haven, CT

4.8
399 Reviews

655 Main Street

East Haven, CT

06512

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Showing 399 reviews

May 11, 2021

My third vehicle purchased this dealership very happy with my experience my salesman David White is very professional all of my appointments were all on time.I could not change the make I purchased a Sil More

by tomr42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David,Jack
May 23, 2021 -

tomr42 responded

This is my review

May 26, 2021 -

David McDermott Lexus of New Haven responded

Tom, thanks a bunch for your five-star review. We strive to provide our customers with the best experience possible while working with our team. It's great knowing that you enjoyed working wit us and were completely satisfied! Take care, and thanks again for your feedback.

May 06, 2021

Keith and Jason both are great service reps. Always helpful. Really enjoy working with them. Appreciate the fact that they have been there for many years. Ed More

by Ed Golinowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 26, 2021 -

David McDermott Lexus of New Haven responded

We love to hear that our customers find us to be super helpful and a pleasure to work with. Thank you so much for this feedback! Take care.

May 06, 2021

Tom was great and helped me get the car I wanted for the price I wanted to be at. Friendly, helpful, and knowledgeable. Service department very helpful in adding extras to my car prior to delivery. More

by prendergastl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
May 26, 2021 -

David McDermott Lexus of New Haven responded

Wow, thank you so much for this awesome review. It's our pleasure to get you the vehicle you've been dreaming of at a price that you can afford. Enjoy your new car, and we'll see you next time!

May 06, 2021

Always very dependable service . Very friendly employees .Car is washed and vacumed every time I bring car in for service . They inform you as of condition of vehicle . More

by lhudon55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service representative
May 26, 2021 -

David McDermott Lexus of New Haven responded

This is great feedback! We're glad you find our service to be dependable and that we are thorough and clear when we diagnose the condition of your vehicle. See you next time, and thanks again for your honest review.

May 01, 2021

Excellent customer service! Highly recommend. Listened to me and I trusted that they would be honest and they were. Valet feature is so convenient too, More

by marybulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubrey
May 26, 2021 -

David McDermott Lexus of New Haven responded

Hi Mary! It is truly our pleasure to provide our customers with top-notch service that they can trust. It's great knowing that your experience with us was a great one. See you next time, and until then, take care!

April 22, 2021

Very Good Service Joe Cetta was very good in explaining everything I needed to know about my car. will be coming back for all my service needs. More

by cvereen105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cetta
April 14, 2021

Everything about Lexus service is great I have never had any complaints. This is my second Lexus.. love it & would highly recommend Lexus to others More

by karenscialabba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya, Robin, Aubrey are all excellent, informative & friendly
April 07, 2021

It’s always a pleasure working with the team at McDermott Lexus service. Tanya was quick, concise and transparent as she advised me on my key issue. If only all the service teams could be as great! More

by Cjh61776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya
March 31, 2021

Everyone at the dealership is very nice & accommodating. They get the service done very quickly & professionally. I recently had a recall & it was taken care of promptly. More

by Sabrina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aubry,Tod
March 28, 2021

Always EXCELLENT service! Easy in and out, loaner is great! Staff is friendly and professional and I really enjoy my experience every time! Great job! More

by Kelly Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember women not Tanya and Aubrey
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