Davis Gainesville Automotive

Efficient service and reliable. Easy to schedule. I like the video message of the work done on the car. Good communication when vehicle is ready. Easy to schedule. I like the video message of the work done on the car. Good communication when vehicle is ready. More

Oil change , tire rotation completed, window , blinker and driver info center not resolved. These problems are intermittent and ongoing since purchase. and driver info center not resolved. These problems are intermittent and ongoing since purchase. More

I recently moved from Louisville Kentucky and have used a Chevrolet dealership for oil changes outside of Louisville every two months. I made an appointment for oil change with David Gainesville. I dropped t Chevrolet dealership for oil changes outside of Louisville every two months. I made an appointment for oil change with David Gainesville. I dropped the truck off and the oil change was estimated around $100. This is what I generally pay so I had no issue. I received a call from the service department stating the air filter was needing replaced. I asked how much and I heard the service representative say $88 plus of minus. When I picked the truck up the bill was $320. I questioned this and the service rep said she quoted $188.00 for the air filter. I would not have approved this and have never spent this much on an air filter. There was no attempt to resolve the discrepancy or seek management involvement. The rep said the manager would see my comments on the invoice I signed. I will not be returning to Davis Gainesville Chevrolet. The misquote was egregious and no customer dissatisfaction recovery was attempted. I was very disappointed. I paid the $320.00 and left. More

What a GREAT JOB Joseph did for us. Will tell all to see him. Thanks Will tell all to see him. Thanks More

Hurley, Tim B and Christopher S extended superior customer service and made it a seamless, wonderful experience. Refreshing to see such high focus on prioritizing the customer’s needs. Keep it up, t customer service and made it a seamless, wonderful experience. Refreshing to see such high focus on prioritizing the customer’s needs. Keep it up, team!! More

I brought my truck in clean and when I got it back it was dirty and mud all over it. When I questioned this I was informed that the back lot has dirt. Not sure why no one would clean it before I got it back! dirty and mud all over it. When I questioned this I was informed that the back lot has dirt. Not sure why no one would clean it before I got it back! I also have an Acura and anytime I bring it in for service they ask it and vacuum it before I pick it up. Very disappointed as I am very busy so instead of enjoying my evening I had to go home and wash my vehicle!! More

The Service Manager, Tyson, is excellent, stays on top of what my car needs and when. Professional and friendly. what my car needs and when. Professional and friendly. More

My car was delivered to Chevrolet of Gainesville after the battery died and the car was locked. The dealer took care of the car very efficiently and made sure that I could get a loan vehicle. As I was get the battery died and the car was locked. The dealer took care of the car very efficiently and made sure that I could get a loan vehicle. As I was getting ready to pick up the loaner car, Josh called me to let me know that the car was fixed. I'm very happy with the result. My car looks like new. More

Sydnee was awesome very helpful and knowledgeable she made this an very easy transaction we loved her made this an very easy transaction we loved her More

Service people are very good and helpful. However I feel like your advertised $89.95 oil change and tire rotation is a bait and switch. It always ends up being $110+ And yes I know about s However I feel like your advertised $89.95 oil change and tire rotation is a bait and switch. It always ends up being $110+ And yes I know about shop fees and tax. More