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Davis Gainesville Automotive- Service Center

Gainesville, FL

4.5
721 Reviews

721 Reviews of Davis Gainesville Automotive- Service Center

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January 14, 2024

I was somewhat disappointed in the 'quality control' of a simple oil change and tire rotation. My truck was returned with an incorrect mileage sticker for next oil change and both my mirrors were still locke More

by maxskeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Ostolaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Bundrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sauerbrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Davis Gainesville Automotive responded

Thank you for your feedback. Your experience is not reflective of the service I aim to provide to our guests. I would like to hear more about your experience so I can ensure we prevent these issues from happening again. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 14, 2024

Fast professional care and client care given. Was in and out in 45 minutes! Best service . More

by john.erquiaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Davis Gainesville Automotive responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Davis Gainesville Chevrolet provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 14, 2024

The service was fast. The team was very professional and provided a SUPERB customer service. More

by JMUNOZ_USN
Recommend Dealer
Yes
Jan 17, 2024 -

Davis Gainesville Automotive responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 14, 2024

Very good service and trustworthy I love how customer service makes you feel home away from home More

by ZLMSTURKS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Geisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Davis Gainesville Automotive responded

Thank you for writing this amazing review for our team! At Davis Gainesville Chevrolet, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 13, 2024

Excellent on service (because of Tyson). But poor on sales. Tyson is trustworthy. Sales department is not More

by Belo9999
Recommend Dealer
Yes
Employees Worked With
Tyson
Jan 16, 2024 -

Davis Gainesville Automotive responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 12, 2024

He was courteous despite the fact that Mazda didn't reveal the replacement part issue I went through that Mazda didn't reveal to buyers of their vehicles. More

by scrosby415
Recommend Dealer
Yes
Employees Worked With
Tyson Adams
Jan 12, 2024 -

Davis Gainesville Automotive responded

Thank you so much for your excellent input. We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 12, 2024

Just did in previous text. Courteous pointed out USB ports and water and TV while I waited. They were all great!! More

by mteti57
Recommend Dealer
Yes
Employees Worked With
Tyson in service. Always courteous and knowledgeable. Technician was too but I don't recall his name as it was a stormy day. They worked very quickly to get me out fast in lieu of the weather.????
Jan 15, 2024 -

Davis Gainesville Automotive responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 11, 2024

Tyson made sure my car was out of the shop in a timely manner. He sent me the video of what the mechanic did, which was very thorough. Although they didn't find a good solution to fix my car, they were ve More

by dtownsend1097
Recommend Dealer
Yes
Employees Worked With
Tyson
Jan 12, 2024 -

Davis Gainesville Automotive responded

I thank you for this review of our service center. We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you would like us to look at your vehicle again. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 11, 2024

Advisor was very rude, condescending, would not listen to my questions, kept cutting me off the middle of sentence, and talking over me. Took 3 people ahead of me because they were running behind. If it More

by pargo1580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 12, 2024 -

Davis Gainesville Automotive responded

I appreciate the opportunity to learn about your recent experiences in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Josue Ostolaza jostolaza@davisauto.com 352-224-1043

January 10, 2024

Josh Ropiza is an expert, considerate and competent. He was helpful and offered multiple solutions. More

by NLKLOKKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ropiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Davis Gainesville Automotive responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Josh does for Davis Gainesville Chevrolet and our customers. Hope to see you again soon! Josue Ostolaza jostolaza@davisauto.com 352-224-1043

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