Dayton Toyota

leasing a 2019 Prius I was mostly dealing with George McFall. He was very patient, very helpful, and no nonsense nor blah, blah, blahs. See him if you need anything... By I was mostly dealing with George McFall. He was very patient, very helpful, and no nonsense nor blah, blah, blahs. See him if you need anything... By the way, everyone else I met were courteous and helpful also. More

Happy customer I always go to Toyota for my car service, they are very courteous and is a peace of mind that my car is in good hands. Thank you 😊 I always go to Toyota for my car service, they are very courteous and is a peace of mind that my car is in good hands. Thank you 😊 More

Jyoti is very professional and a true joy to work with! Jyoti goes out of her way in a very pleasant manner to always make sure I totally satisfied. She does an EXCELLENT job and the main reason I keep retu Jyoti goes out of her way in a very pleasant manner to always make sure I totally satisfied. She does an EXCELLENT job and the main reason I keep returning to Dayton Toyota! More

Resolved issue with complete satisfaction. I had a tech issue with my new purchase and Paul Cifaldi and Ralph Ruggiero resolved the problem. It was handled professionally and most importantly I had a tech issue with my new purchase and Paul Cifaldi and Ralph Ruggiero resolved the problem. It was handled professionally and most importantly I would highly recommend this dealership without hesitation. Thank you! More

Good experience so far I had been to Dayton service center two times and had good experience so far. I would suggest they should offer more coupons for expensive services. I had been to Dayton service center two times and had good experience so far. I would suggest they should offer more coupons for expensive services. More

Great service experience! My Toyota RAV4 needed a couple of maintenance and repair items done. Alberto Alvarez was assigned to manage the required services. He carefully listen My Toyota RAV4 needed a couple of maintenance and repair items done. Alberto Alvarez was assigned to manage the required services. He carefully listened to my description about the repair needed. He ingeniously find a solution to the repair in a way that save the time (a couple of days for the part) and the resulting cost. He went along with my choice of other needed maintenance items. Mr Alberto Alvarez is an invaluable asset at Dayton Toyota! More

Great Car Buying Experience! I went in unsure of which model I wanted. Mark Zupko answered all of my questions,explained differences in the different models with great knowledge a I went in unsure of which model I wanted. Mark Zupko answered all of my questions,explained differences in the different models with great knowledge and patience. Love my new Camry. Would recommend the dealership and car to anyone! More

CUSTOMER DELIGHT IS THE AIM The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners The short answer is I like doing business with Dayton Toyota. Over the years I've purchased 5 new Toyota vehicles from Dayton Toyota -- three 4Runners and two LandCruisers. People on the Sales side were always professional, accommodating, eager-to-please, and the price was always where it needed to be to make a fair deal. Similarly, the Service Department is very easy to work with. There are NO price surprises nor extraneous charges. Charges for all services are made crystal clear prior to the work being performed. Appointments are easily scheduled, Service Managers are welcoming, professional, knowledgeable, respectful, and accommodating. Special Recognition to Jyoti Restrepo and to Hazel Otarola, who most recently oversaw the service performed on our 6th Toyota. In my direct experience, the Service Technicians have completed the job(s) properly and when promised. My only' "Could-Do-Better" suggestion is to change the channel on the television in the Waiting Room to FOX Business or CNBC. More

Exceptional Customer Service The staff were all friendly and made sure me and my son were taken cared of. David Serrania explained everything we need to know about the car and a The staff were all friendly and made sure me and my son were taken cared of. David Serrania explained everything we need to know about the car and also answered all our questions. David was very attentive to our needs. It was a hassle free experience. He made buying a new car so easy. He was so calm and collected. It didn't take long before we close the deal. Dealing with David was a pleasure! Brian Hyneman is a pro in his field. He thoroughly explained all the options available to us and made a few suggestions. David and Brian worked together to help us get a lower car insurance coverage which we all know is much higher than the cost of monthly payment of the car. That's teamwork at it's best. Kudos to David Serrania and Brian Hyneman! More

Overcharged The manager did not informed me of what it would cost to check out the noise on my tires. The representative seem to be a new employee. I was charged The manager did not informed me of what it would cost to check out the noise on my tires. The representative seem to be a new employee. I was charged $192.09 for rotation of my tires and to inform me that my tires are worn down on the edges. To leave the dealership with almost $200 less in my pocket and the only work that was done was the rotation of my tires seems to be very expensive. It was $140 to tell me that my tires are worn. It was $29.95 for inspection & rotation of tires. It was $10.20 supplies/disposal, which I don't know what was disposed because I only had tires rotated It was $11.94 tax $192.09 and I only had a tire rotation. More