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Daytona Hyundai

Daytona Beach, FL

2.9
1,257 Reviews
Daytona Hyundai is a family owned and run dealership serving Volusia and surrounding county's for over 2 decades and heavily involved with our community...
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901 N Nova Rd

Daytona Beach, FL

32117

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Showing 1,257 reviews

August 10, 2023

Made a appointment 2 weeks on advance with the service manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to j More

by curtis0812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Lepak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Poor customer service. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. More

by cptbrj
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 12, 2023

Out of town (3 hour drive) potential customer who attempted to make a deal for a used Genesis GV70 for my Supra. They quoted me a price for the difference between the 2 vehicles. Called the next day More

by Doug S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie McHale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Lepak
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023 -

Daytona Hyundai responded

I, Charlie McHale, reached out to Doug Sellers for a couple reasons after i saw his review. First we never spoke and i knew nothing of his situation. What i did see was a one star review with my name attached to it. The next day after i left a message for him he called another manager at the store Mario. I was able to speak to him during that call very brief and i explained to him that i respect that he voiced his opinion but could he please correct it to the person he actually dealt with. He said he didn't car to call Genesis and some other yelling to which i told him that was not very good KARMA to knowingly do that to someone. After looking into his situation Mario spoke to him multiple times with 1 being over 15 minutes when he explained to him his trade in value and that the pre owned vehicle was CPO. We may not have been 1200 away but with the customer living in ft lauderdale and having a over 50,000 trade i agree with our team it would have been a lot worse to actually come to the dealer and then give him less. I could go on and on but that's not what we want to do. At Daytona Hyundai we don't do things like that. It's always the best to have your trade properly appraised in person. Everyone's actions make sense to themselves and there's always 3 sides to a story.

October 06, 2022

Great dealership, Chris Manning was not only helpful, patient and nice at the time of sale, but same amazing and helpful service during oil change.... Chanda More

by chandadesilets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2022

Dayton Hyundai. Holler Hyundai MSRP 41,000. 41,000 Mkt adj*. 2,000. 0 Trade. More

by dougwillard620
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie McHale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Daytona Hyundai responded

Hey Doug, This is Charlie. We never spoke or worked on a deal. Asking around i found out that you spoke to Regina the Dani. I never worked a deal or numbers for you on our car and on your car. Leaving a review i totally stand behind whether it be good or bad but i dont believe in attaching anyone that you did not deal with. If i did get to speak to you and you voiced your concerns i am 100 percent positive that it would have all been worked out. Just looking at dealer rater will tell you that. I'm still in the process of getting all the information i can and then i will post it all to go over with you.

Sep 24, 2022 -

dougwillard620 responded

Go away. If you want to pontificate publicly, explain your $2,000 market adjustment that you add to MSRP. Other Hyundai dealers don’t have this pure profit addition.

Sep 25, 2022 -

Daytona Hyundai responded

Every other Hyundai dealership has it and at Daytona Hyundai we are the absolute lowest. Unfortunately some of the dealers call them other fee's and you do not find out until you are in finance. I have one from every single dealer in my office if you would like to stop by and go over them. That's the first thing to address. Second is the minute you purchase this car it is worth 6000 more. Customers are definately not complaining about driving their Hyundai for 2-3 years putting 20k miles on them and still getting MSRP on trade. There's a lot more to this than what you put in your origanal complaint. Like i said i'm always here with no door on the office so any one can come see me at anytime. I would like to know how i got singled out here? It's ok to attach me to your complaint but you never stopped in to see me with your problem, let me know about how you were feeling, or anything else. We did not even have vehicles on the ground for many months. Everything that came in was presold. It's easy to say go away but it's not the right thing to do if everything you are saying is the truth. Let's get to the bottom of this and see where it went wrong. This is no different than me going and posting on another dealers dealer rater, picking out a manager and writing a bad review. That would not be right never mind even sound right. If you did purchase your vehicle for less i'm happy you got what you wanted if you did. (i dont think you mentioned if you actually purchased or not). I'm here to go over all of it with you. Let me know when. Thank you

August 03, 2022

Regina Nicotra and Alex are always ready to assist. They are in the business of helping the customer in any way possible the get on the vehicle the customer wants. They will always have our business. More

by cdhrusso72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Lepak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Regina Nicotra
July 26, 2022

We worked with Regina Nicotra at Daytona Hyundai. She helped us when we needed it the most. With the recent issues of not having cars available to purchase, she helped us get a Hyundai Elantra with q More

by Galejandro76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Nicotra
July 26, 2022

Always a fair deal, honest and friendly. Stand behind their product. My sales person, Regina Nicotra was knowledgeable and had my deal ready for me when I went to the dealer. Minimum time sp More

by bobsroots
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Ritchey Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie McHale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Nicotra
July 15, 2022

I bought 2 Hyundai Santa Cruz from this dealer. I worked with Regina Nicotra who made my car buying experience the most pleasant and smooth that I ever had. Regina was straightforward, honest, very More

by Manuel_Alonzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Regina Nicotra
July 03, 2022

Leo and Basel went above and beyond to get me the best deal for the car i was interested in! They were understanding and extremely helpful throughout the entire process. I would highly recommend them both More

by Laurenthom1201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Abusad, Leo Galieno
Jul 06, 2022 -

Daytona Hyundai responded

We appreciate you very much! Thank you. Were always here if you need us! Enjoy your new car!! Charlie