Daytona Hyundai - Service Center

had 8:40 app for recall service work. arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started servi arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started service, best part NOT MY car doing a favor for a friend wasted over 4 hrs of my time and still did not get recall taken care of. they value no ones time but their own. More

Made appointment for oil change & tire rotation for fri. Oct. 6 at 10:20 am arrived on time. At 9:35 am someone said they would help me soon, never happened! At 10:55 I backed out and left your traffic jam Oct. 6 at 10:20 am arrived on time. At 9:35 am someone said they would help me soon, never happened! At 10:55 I backed out and left your traffic jam. You may be the best when selling a new car but your service is terrible. On my first oil change last year with you took over four hours. Never again, after taking the day of from work and a twenty mile drive I will not be back More

Made a appointment 2 weeks on advance with the service manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to j manager showed on time went told me that I wasn't on the scheduled they took put into service after 3 hrs of waiting told the service department to just get my keys the manufactor offers the free oil changes and they can't even do that correct this is the worst service department I have ever seen .by the way this new car didn't even have 21,000 miles on it and it already been in the shop several times prior I'm done with this service department someone needs to step up and take controll More

Poor customer service. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. Waited 3 hrs for 1\2 hr fix. Appointment at 1040 still here 145 on recall supposed to take half hour. More

I had the most pleasant experience not once, but twice with this dealership. I helped a friend buy a car and they faciltated that loan protecting me all along. I then had to take the car away from this pe with this dealership. I helped a friend buy a car and they faciltated that loan protecting me all along. I then had to take the car away from this person 9 mo later, and brought it back to the same dealership and they facilitated a trade with my brother and myself with an even swap. I was so appreciative of Alex in Financing, Tom in used cars and most of all Regina Nicotra as my sales lady involved in both transactions. I want to do a shout out to Adam in Service he was AWESOME helping me out with the return of the car. Thank ya'll so much and hope to do business again... Thank you all for restoring my faith in car dealerships that are honest and trust worthy. I have bought 11+ vehicles over the years at various dealerships and have never been treated with so much respect and courtesy from a dealership. Usually they see a single woman come in and either do 1) ignore me until I go up to someone and say can you help me or 2) think I don't know anything about cars and try to up the price on me with various add ons or fees or whatever else they can think of.. Tis dealership does not. They did not know I could write a check for whatever car I wanted, and was treated as if I could from the get go. More

I have had a Hyundai since 2005. I now have my 3rd Hyundai. One bought as a certified pre-owned. The last one was a brand new. Over the years, I have been generally pleased with ser I now have my 3rd Hyundai. One bought as a certified pre-owned. The last one was a brand new. Over the years, I have been generally pleased with servicing my vehicles there. The situation referred to on 03/19 left me a bit dissatisfied. On 03/18, I called to get an appointment. No return call. On 03/19 I called again - no return. That's what prompted me to "go higher". For whatever, a service person called late Saturday to schedule my appointment. Did she act on her own? Or was she instructed by management to "satisfy" an irate customer. I never heard from Glenn Richey personally - or he did not identify himself. Charlie McHale sent an email as did Eryc Booth, and a couple others I don't recall. More

service employes were great was in and out in record time. i ended up trading in for a new car . larry graves and regina nicotra were extremely helpfuf going above and beyond in doing there job and he time. i ended up trading in for a new car . larry graves and regina nicotra were extremely helpfuf going above and beyond in doing there job and helping me every step along the way to a new car. i could'nt be more happier, thanks fom both of us for a job well done. ps dealing with charley was great! More

I had a problem having repair work done on a 2020 Santa Fe. Regina Nicotra met me at the door and picked up the ball to resolve the problem. She went above and beyond to finally get a resolution to my is Fe. Regina Nicotra met me at the door and picked up the ball to resolve the problem. She went above and beyond to finally get a resolution to my issue. Great customer service! More

Our Sales rep Regina, Bob from Service and Mike from Finance made us love and trust car shopping again! I will recommend them 100%! Thank you! Finance made us love and trust car shopping again! I will recommend them 100%! Thank you! More