Daytona Hyundai

Glenn Ritchey Jr. what a joke of a business owner (if he even is or just acting like he is.) I have never experienced such unprofessionalism then I did from not only h what a joke of a business owner (if he even is or just acting like he is.) I have never experienced such unprofessionalism then I did from not only him but his "long time" service department lady that refused to give us her name. She is a liar, she is rude, and cocky This was not the first time we have encounter her rudeness. She also hung up on us and refused to make an appointment because we asked questions. She should be terminated on how she treats customers. Refused to fix 5 recalls and several other problems on a car that has 25,000 miles on it. If i could give them zero stars I would. Do not buy a car from them they do not honor their warranties or recalls. Also refuse to give us a rental car that is necessary for them to fix their 5 recalls and additional issues. According to corporate Hyundai a rental is covered More

Oil change car service is terrible, they dirty the steering wheel, they dirty the car mats, they didn't add any windshield washer fluid, the service office is a mess with documents, there is no inform steering wheel, they dirty the car mats, they didn't add any windshield washer fluid, the service office is a mess with documents, there is no information updated on the computers, no one knows anything, the employees refer customers to other employees. There is broken glass on the service square between parked cars, no one cares. My question is, why is an appointment made if you have to wait 4 hours to change the oil? Not a professional service, kindergarten level, I am curiously that menager reading this reviews, have a good night. More

I called many times for a service appt. ,and all I got was a voice mail. I called back numerous times before someone got on the phone. They finally offered me an appt. 3 1/2 weeks out . All ,and all I got was a voice mail. I called back numerous times before someone got on the phone. They finally offered me an appt. 3 1/2 weeks out . All I needed was the 15,000 mile oil change. I will not do business with them. I will use another dealership. More

I brought my vehicle in for a recall and some small issues, on Thursday, 03/13. I have since been unable to reach the service representative, Carson, despite leaving multiple voicemails. This lack of c issues, on Thursday, 03/13. I have since been unable to reach the service representative, Carson, despite leaving multiple voicemails. This lack of communication is unacceptable. More

Absolutely horrible dealer, stay FAR FAR away. In my two years of vehicle ownership I have not had a single good experience with this dealer. Consistently booked out and service advisors that do n In my two years of vehicle ownership I have not had a single good experience with this dealer. Consistently booked out and service advisors that do not update you with your vehicle status. I tried to get a item warrantied on my vehicle and it took them over a year to order the required part. I subtly brought this issue up to an employee in the parts department and they took care of what the service advisor team couldn't. The mechanics cannot do their job, arguing about what oil type the manual says, and not understanding basic automotive electrical systems. More

The service department isn’t very good the mechanics leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car leave tools under the hood. On numerous times they leave parts off and act like it’s not a big deal. The have damaged numerous parts on my car More

I will never buy another vehicle from Daytona Hyundai because of their service department. No one returns my calls and the appointments on line won’t let you book because they are booked 30 days out. The because of their service department. No one returns my calls and the appointments on line won’t let you book because they are booked 30 days out. The last two times I was able to get in it took hours just to change the oil. They put the car on the front side where I walked down and watched through the window and they never rotated the tires but I had already been there over 4 hours and wasn’t waiting. Bottom line, their service department is the worst I have ever experienced and I am so angry that I continue to tell my story to everyone that even mentions that they might buy a car there. My son went in there just after we bought the 2023 and wanted to test drive a Veloster and the salesman said they didn’t have anyone available to go with him. Needless to say he went to Deland and paid cash for one because they didn’t judge him for his appearance. What Daytona Hyundai didn’t realize is that even though he was 21 years old, he owns a company called ByteHost.io that grossed over 10 million last year. He has several vehicles but wanted the Veloster. Shame on the salesman who prejudged him because he lost several sales over that one incident. The service department is the real problem there though and I am completely done with them. I suggest if you or anyone you know insists on buying Hyundai, DO NOT BUY From DAYTONA HYUNDAI More

had 8:40 app for recall service work. arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started servi arrive told they had computer problems they cancelled all appointments. told would be 1,5 to 2 hrs ,,, 2.5 hrs later they still had not started service, best part NOT MY car doing a favor for a friend wasted over 4 hrs of my time and still did not get recall taken care of. they value no ones time but their own. More