Daytona Kia

Who ever wants the worst customer service in the world this is your place. My wife was recently there to get an oil change and to see about 2 lights that were on. When she first got there she was told 600 this is your place. My wife was recently there to get an oil change and to see about 2 lights that were on. When she first got there she was told 600.00 before they even looked at the vehicle. My wife ends up calling me she puts on Doug the service wrighter. All of a sudden the price drops by over 450.00 and this is still before they even checked out the vehicle. Then the cashier I do believe her name is Brandi was making very rude and snide comments about my wife while Doug walked my wife out to her vehicle. I called in was told very rudely that the general manager dose not take phone calls. This customer service that my wife and I received is very unethical. I'm still waiting on the service manager to call me and discuss this situation and it has been well over a week. I still expect a phone call and some kind of redemption on this manner. I find Doug to be very sexist probably wouldn't put it past him to over charge every woman that comes in the door.... I need a call back to resolve this issue.......... More

All were professional and I was provided a ride home to wait , my car was washed and cleaned nicely wait , my car was washed and cleaned nicely More

Very happy with the service and people there. Would recommend them to anyone. Clean and efficient. recommend them to anyone. Clean and efficient. More

I made an appt for a recall. I sat I waited, they rescheduled be ause the part had to be ordered. Next, a clicking noise so I return. After a 3.5 hour wait they told me to go to an automotive store a rescheduled be ause the part had to be ordered. Next, a clicking noise so I return. After a 3.5 hour wait they told me to go to an automotive store and buy a product to use. They did not fix it. They wanted $125 for telling me this and I have the extended, extended warranty. More

Very friendly and helpful!! Much nicer than the first time I was there! The lady at the desk in one of the cubicle had a bad attitude ! time I was there! The lady at the desk in one of the cubicle had a bad attitude ! More

Very unorganized. Obviously short staffed also. Made an appointment for speed sensor and oil change and needed a courtesy ride. Was told no problem. Came in waited 30 min to be seen and then they had no id appointment for speed sensor and oil change and needed a courtesy ride. Was told no problem. Came in waited 30 min to be seen and then they had no idea what i was there fore. No courtesy vehicle had tonspend 80 on an uber and then the car wasnt done till 515🤦 dropped off at 830. More

Our multiple experiences at this dealership have all been successful and satisfactory. They worked hard to get us what we wanted. successful and satisfactory. They worked hard to get us what we wanted. More

Always greeted in a timely manner. Great customer service . Clean waiting area. Free car wash. . Clean waiting area. Free car wash. More

Worst car dealership I have ever worked with in my life. Told me I was approved and had my cosigner waiting on paperwork. Come to find out from the main manager, I was approved but they didn't want to do it Told me I was approved and had my cosigner waiting on paperwork. Come to find out from the main manager, I was approved but they didn't want to do it and they never even sent my cosigner any paperwork. They had me waiting days thinking I was approved and my cosigner waiting on delivery of paperwork to sign. They all did nothing but lie to me through the whole process. Especially the salesman Lewis, he was the biggest liar of them all. And Lewis the salesman is not even listed in the sales department to even get a rating. Well Lewis should be a zero rating! Terrible customer service and the manager could care less when I spoke with him. Could not be more dissatisfied!!!I would not recommend this dealership, do yourself a favor and go somewhere else!!!!!!!! More