Daytona Kia - Service Center

All was done correctly and the car was ready when I expected it to be ready. The service department also washed the vehicle for me. expected it to be ready. The service department also washed the vehicle for me. More

I was told one price for the vehicle and it was higher than that couldn’t explain why. Then I was told one monthly price and that’s what I agreed to. Then when I got to sign it went up $50 a month. Then o than that couldn’t explain why. Then I was told one monthly price and that’s what I agreed to. Then when I got to sign it went up $50 a month. Then on my way home I botched the windshield had a chip in it and when called I was told to have my insurance cover it... also had to have the car cleaned again because there was wet leaves in dirt all in the back cubbies and trunk space. More

A week after my appointment (which was 1 hour and 45mins of waiting) Iwas cleaning my car and found a rag left in my engine as well as my coolant and wiper fluid were almost empty. I called the dealership a of waiting) Iwas cleaning my car and found a rag left in my engine as well as my coolant and wiper fluid were almost empty. I called the dealership and was offered to come back. Shouldn't all of this been checked by my service advisor prior to giving me my car keys. I should receive 2 complimentary oil changes for my time and trouble. Very unhappy with the service. Update: Returned to dealership per my phone call with the service dept. Regarding this matter, (keep in mind no apology just 3 reminders that they close @ 5:30pm)the service person who took my phone call treated me like he didnt understand what the issue was, I had to state 4 times why I had come back to the dealership. The employee made me feel like I was in the wrong when all I wanted was the service promised to me and my car. The employee took the rag I returned and my keys and got in my car and took off like he was in a race, in my car. I felt like I was being disrespected and my car was as well. When the employee returned I thanked him, he did not make eye contact. I then asked if I was in the wrong, he continued to walk right into the dealership and said no. Never once was I loud or rude, as I have worked in customer service and I know you should never be treated poorly for someone else's actions. However I still left the dealership feeling like a burden. After this disrepectful experience I never want to return, as well as I would never recommend this dealership to anyone. More

The service was great!As soon as I arrived, a lady from The service was great! As soon as I arrived, a lady from your Service Department came out to check whether or not I had an appointment. I was im The service was great! As soon as I arrived, a lady from your Service Department came out to check whether or not I had an appointment. I was immediately directed to go in and see your Representative, who was friendly and professional. This individual took the mileage on my car, familiarized me with the paperwork, as well as offered to have my car washed upon leaving After the work was completed, I left having felt confident that my car was in top-notch condition. More

Just moved into the Daytona Beach area. This was my 1st appointment and I couldn't be more satisfied with the overall experience. The gentleman that greeted me was extremely courteous and helpful!! appointment and I couldn't be more satisfied with the overall experience. The gentleman that greeted me was extremely courteous and helpful!! More

The young man who greeted me at my car when I brought it in for service was informative, kind, and took the time to explain all questions I had regarding the performance of my Kia Soul. With the exception o in for service was informative, kind, and took the time to explain all questions I had regarding the performance of my Kia Soul. With the exception of one customer, everyone was wearing masks. I felt pretty safe and comfortable while waiting. More

Went in for my free oil change and it took 2 hours but they do offer you a ride to anywhere you want while you wait so it’s not too bad, just make sure you have plenty of time. they do offer you a ride to anywhere you want while you wait so it’s not too bad, just make sure you have plenty of time. More

Clint was awesome! Wait wasn’t long! Didn’t buy my car there, but treated fantastic! Will be back for my next service while staying in Daytona! there, but treated fantastic! Will be back for my next service while staying in Daytona! More

My experience with Daytona Kia was very good. They diagnosed the problem correctly as a wheel bearing problem and fixed my car properly. Customer service was very good although maybe a little slow diagnosed the problem correctly as a wheel bearing problem and fixed my car properly. Customer service was very good although maybe a little slow they are detailed courteous and do the job correctly. I would of liked to have seen a working vending machine. Or maybe some complementary food as other dealers have but I don't go to car dealers to eat so I won't use that against them. More

I just had another outstanding service experience at Daytona Kia. Professional, customer centric and welcoming all describe the service department staff. Thank you! Special shout-out to Chris Dupont Daytona Kia. Professional, customer centric and welcoming all describe the service department staff. Thank you! Special shout-out to Chris Dupont for going "above and beyond !" John Giacovelli More