Daytona Toyota

Beyond excellent!! Friendly, great customer service. I got my car from there, all my services are done there too. Karen knows my car, as if it is her own!! got my car from there, all my services are done there too. Karen knows my car, as if it is her own!! More

Friendly, helpful, and willing to go the extra mile. From the salesman to the top. Considering and not pushy. Patient and understanding of my needs. the salesman to the top. Considering and not pushy. Patient and understanding of my needs. More

I bought a vehicle and then was not very happy with it, not really related to the dealership but more my preference. They worked with me to return the vehicle and swap it out for another vehicle. I was ver not really related to the dealership but more my preference. They worked with me to return the vehicle and swap it out for another vehicle. I was very grateful and appreciative. More

Generally a good experience at the service department. But. Not they last visit. Maybe it was just a bad day. Service representative should be accurate with regards to wait time. The customer time is also But. Not they last visit. Maybe it was just a bad day. Service representative should be accurate with regards to wait time. The customer time is also important. More

Really liked seeing what was being typed on computer in ordering window vents... expedient service and friendly staff. Buying a Toyota has been a positive experience ordering window vents... expedient service and friendly staff. Buying a Toyota has been a positive experience More

Awesome experience. Very satisfied. Sales person Dorian and Sales Mgr Mike were great! Drove from Sarasota to make the purchase. Definitely worth the trip! Awesome experience! and Sales Mgr Mike were great! Drove from Sarasota to make the purchase. Definitely worth the trip! Awesome experience! More

Got an awesome deal on my New 2021 Rav 4 XLE. Lifetime powertrain warranty & oil changes and all done by the great Marcus Bosco! Who could ask for more... powertrain warranty & oil changes and all done by the great Marcus Bosco! Who could ask for more... More

Scheduled an appointment for 2:30, but the previous day I realized I could get in sooner, so called ahead and inquired about an earlier appointment. Was told not a problem at all to just come in as soon as p realized I could get in sooner, so called ahead and inquired about an earlier appointment. Was told not a problem at all to just come in as soon as possible. Doing so, I checked in by 12:45. Was asked if anything was wrong and explained how my 2 front doors no longer worked with the keyless entry. This is clearly not a normal issue on all Toyota’s, but is a problem none the less. I explained how I was not going to pay to get them fixed as it is very pricey and I believe this is a faulty part as the car is not even 4 yrs old. I then waited 3 hours before I left. I found out that someone replaced one of the mechanisms on one of the front doors. Then, once they realized the problem, they went back in a put back the old part. this is a timely process and completely unacceptable by Toyota. I had to wait for both processes to take place and nothing was done on your end, just a sorry, wait longer. I waited, and when it was finally time to leave, I did so and went to a local store. I got out of the store only to realize I was unable to get into my vehicle! The keyless entry obviously did not work on the front doors, but now I was unable to use the key to manually open the driver door. I had to crawl through the backseat into the drivers seat. Needless to say I was very upset. Drove back to Daytona Toyota to have the issue fixed. Quality control is obviously lacking, communication is obviously lacking, when my vehicle goes in, is everything being checked that you say is being checked? How did something like this happen and why did I, as a customer have to suffer the lengthy process of your staff doing something wrong and even more time waiting for them to replace it with the original part? I am fortunate I did not leave Daytona after the visit, or I would not have been able to get into my car through the front door the next week. More

Good service, done recall fast , truck ok after service done, took care well by service department, protected well with Covid 19 all safety measure , thanks done, took care well by service department, protected well with Covid 19 all safety measure , thanks More

Karen has always done well. However, I did have to return because the entire dash lit up like a Christmas tree. When I returned a mechanic that has been there for many years handled the situation. because the entire dash lit up like a Christmas tree. When I returned a mechanic that has been there for many years handled the situation. More