Daytona Toyota

All good, except one The first salesman was great. His name was Remy. He helped me to pick my car & give it a test drive. The second guy was a jerk. He was rude to me & I The first salesman was great. His name was Remy. He helped me to pick my car & give it a test drive. The second guy was a jerk. He was rude to me & I actually started to leave. He was the one who determined my trade in value. He decided to ignore the sale add which brought me in. The lady I had at the end was great. She was patient & knowledgeable. She helped me to pick the various warranties. Then, before leaving, Remy came & helped me get started with my new car. More

Some good, some bad Had the same exact experience as Brenda. First sales guy was great. His name was Richie. I highly recommend him. We had a nice test drive and were Had the same exact experience as Brenda. First sales guy was great. His name was Richie. I highly recommend him. We had a nice test drive and were interested in pursuing a deal. Then comes in the 2nd guy (manager I'm guessing) who deals with the trade-ins and negotiations. He was very rude and condescending. Instead of telling him off we just got up and left. I mentioned to Richie what a jerk he was to us and that we would be taking our business elsewhere. Feel bad for him because he obviously has to do what the boss tells him to do. However, I've never had that experience at a car dealership. No worries - we were deciding between a couple different cars anyway. It certainly made our decision incredibly easy. Customer service training may be in order though. UPDATE AFTER TOYOTA RESPONSE: While I appreciate the offer from Kevin to reach out to their customer service, I've moved on from the matter and already said exactly what happened. I would like to think that they would want to reach out to me to find out why one of their employees was so rude that it sunk any potential deal. If they are truly interested in finding out more, they can contact the floor salesman (Richie Carlo) since he has all my information, and they can reach out to me at any time. More

Balloons, bottled water and a super friendly smile How can I not give Remi 5 stars?! I had no idea what to expect coming here. Sanford and Deland were closer but I had already visited there. I knew I c How can I not give Remi 5 stars?! I had no idea what to expect coming here. Sanford and Deland were closer but I had already visited there. I knew I could have walked away easily after our test drive with him but I wanted the Sienna a lot and I was tired of my car . Remi was so understanding and patient with the kids and myself. It meant a lot to me to be at a dealership where people didn't treat us rudely or condescendingly. We met DJ (a really smart, great manager, but a little pushy lol) and RJ (probably the sweetest financial guy in the industry-just sayin') and Glenn (one super cool guy) and one sale rep who kept joking that I needed a U-Haul to move all my things from my old car into the new one lol Our overall experience was excellent and so much better than I could have ever imagined it could possibly ever be. We are super happy with our CPO Sienna and the amazing patience everyone showed me and my 3 kids (age 3,5,9) was really perfect. Thank you,everyone, but especially Remi. It's not easy, but your helping us get in our new Toyota was a fantastic experience that we won't soon forget. From bag fulls of popcorn, to colorful markers and paper and giant helium balloons you did an amazing job!! Rock on, Daytona Toyota! :) More

Normally, buying a used car can be a bit scarry! I already owned a 2002 Camry, so I was a devoted Toyota customer. But, I had never bought a used car before. Jermaine helped me look though all of t I already owned a 2002 Camry, so I was a devoted Toyota customer. But, I had never bought a used car before. Jermaine helped me look though all of the available cars that fit my list of criteria. He wasn't "pushy", and he didn't try to get me to purchase something that I didn't want, or go over my budget. Together, we found a 2015 Camry that I ultimately purchased. It looks and handles just like a brand new car! I'm very happy with my decision to purchase a "used" car! More

Buying a used car Even though we did not purchase a new Toyota, we were treated as if we did. They took care of our used car purchase like we had bought new. Even though we did not purchase a new Toyota, we were treated as if we did. They took care of our used car purchase like we had bought new. More

Very good experience Everyone at the dealership was pleasent and helpful, especially would like to thank Frank for spending the time and helping us find a new car. We woul Everyone at the dealership was pleasent and helpful, especially would like to thank Frank for spending the time and helping us find a new car. We would recommend Daytona Toyota to others. More

Excellent quick quality service! Very knowledgeable, kept in contact after the sale and made sure everything was concrete. No surgar coating or underlying gimmicks. Straight up sales Very knowledgeable, kept in contact after the sale and made sure everything was concrete. No surgar coating or underlying gimmicks. Straight up salesman’s are a great dealership that offers everything in house! More

Car dealers that care We purchased care because of Justin. Didn't have feeling he just wanted to sell the car. He fallow up with as but without me felling uncomfortable ans We purchased care because of Justin. Didn't have feeling he just wanted to sell the car. He fallow up with as but without me felling uncomfortable answering my phone for him More

Jermaine Lewis is awesome!! I am sure there are many women out there who will agree with me when I say "looking to buy a new automobile is a frightening and exhausting experience I am sure there are many women out there who will agree with me when I say "looking to buy a new automobile is a frightening and exhausting experience." I have not purchased an auto in 13 years and the thought was terrifying me. I was searching for a certain make and model and wanted to keep my payment between a certain range. After searching local dealers in and around Orlando and driving to Lake Wales, Leesburg and Saint Cloud to look at vehicles only to find they smelled like smoke, the entertainment system did not work, they would only finance for 4 years due to the mileage and the interior was not as advertised I finally found an angel in Jermaine Luis at Daytona Toyota. He took the time to explain to me, over the phone, about the loan lengths, mileage and answered all my questions about the smell, interior and working systems of the vehicle, prior to driving over to Daytona. I was able to put a deposit down for them to hold the vehicle until the weekend so my husband and I could view the vehicle. The vehicle was everything as advertised and more and Jermaine was a great help. If I ever am looking for a Toyota another used car on their lot, I will be sure and give him a call. More

Mommas new van’ Hats off to Jermaine Lewis, very friendly and not pushy at all. Answered all our questions and listened when we had financial questions. I would recom Hats off to Jermaine Lewis, very friendly and not pushy at all. Answered all our questions and listened when we had financial questions. I would recommend him and this dealership to anyone interested in a used car. More