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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,506 Reviews

6,506 Reviews of Daytona Toyota - Service Center

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January 31, 2024

Thanks Daytona Toyota Service Dept. for the excellant service. Your staff is very helpful and friendly. I never have to wait and all work is done expeditiously. More

by rmarrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department. We appreciate your trust and look forward to serving you again in the future.

January 31, 2024

The window guy (a guy that examines the windshield for damage) was not trustworthy. He was not truthful about my request to remove my personal information that he entered into the system. At my request to More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rad
Feb 01, 2024 -

Daytona Toyota responded

Sue, we're sorry to hear about your experience; we never want our customers to feel this way. It is our goal to provide reliable and transparent service and we apologize. If you would like to discuss your concerns please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

January 31, 2024

Great service start to finish. .my only negative would be the on line appointments.. I like personal service when making an appointment More

by bjr832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Daytona Toyota responded

Thank you for your positive feedback on our service! We appreciate your input on online appointments and will certainly consider ways to enhance the personal touch in that aspect. Your satisfaction is our priority!

January 31, 2024

Very happy with the free oil changes and the hot dogs while waiting in service. I wish the dealer would offer car washes with service. More

by daleappelhans
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Melanson
Feb 01, 2024 -

Daytona Toyota responded

Thank you for your positive feedback! We're delighted to hear you enjoy our complimentary oil changes and the hot dog service. We appreciate your suggestion for car washes and will definitely consider it for future enhancements. Drive safely!

January 29, 2024

My car was completed as promised. Comfortable quite waiting area. Advisor was professional and knowlegeable. More

by JMKHOURI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Daytona Toyota responded

Thank you for sharing your positive experience with our service department! We're delighted to hear that your car was completed as promised, and that you found our waiting area comfortable. We appreciate your kind words about our professional and knowledgeable advisor. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 29, 2024

Emily is always so friendly and helpful. Any question or concern I have she always handles very timely and professionally! I bring my car here exclusively because of their attention to detai More

by trey.diamond91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Daytona Toyota responded

Thank you so much for your kind words and loyalty! We truly appreciate your trust in our team. If there's ever anything we can improve or address, please don't hesitate to let us know.

January 29, 2024

The check in process for my regular Maintance on my 2022 Toyota Tundra with Chris Greineisen was great. He was able to assist me with some answers regarding my vehicle. More

by HERB2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Greineisen / service advisor
Jan 30, 2024 -

Daytona Toyota responded

Thank you for sharing your positive experience with Chris during the check-in process. We appreciate your feedback and are delighted to have assisted you with your 2022 Toyota Tundra maintenance.

January 29, 2024

I often visit the Daytona area & use this location for service. They always do a fantastic job. Knowledgeable, friendly, professional and timely. Scott is a terrific sevice manager. Appreciate the great s More

by PINKDWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Daytona Toyota responded

Thank you for taking the time to share your positive experience with our service team! We're delighted to hear that Scott and our staff provided you with knowledgeable, friendly, and timely service. We appreciate your continued trust in our dealership and look forward to serving you again in the future.

January 29, 2024

I have been a Daytona Toyota customer for many years, some good, some not so good. Over the last year, I have noticed the employees at Daytona Toyota all being very courteous and helpful. At both the Ser More

by Mcrow247
Recommend Dealer
Yes
Employees Worked With
Rose
Jan 30, 2024 -

Daytona Toyota responded

Thank you for sharing your long-term experience with us! We truly value your loyalty and appreciate your positive feedback on our courteous and helpful employees in both the Service Department and Collision Center. We're committed to continuous improvement and look forward to providing you with consistently excellent service in the future.

January 29, 2024

Front desk is unaware of the status of the car and never gets back to let you know the details once they supposedly investigate More

by eli2000go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Jordan
Jan 30, 2024 -

Daytona Toyota responded

We sincerely apologize for the inconvenience you experienced with our front desk. This is not reflective of our usual standards, and we are sorry to hear about this. To discuss your experience please reach out to Aaron Garcia at 386-255-7475 ext. 1702.

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