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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,556 Reviews

6,556 Reviews of Daytona Toyota - Service Center

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August 14, 2023

My truck was in the shop for almost two months. They didn’t order all the parts they needed to fix my truck initially, so they had to order more parts which made the wait time longer. I got my truc More

by tyboeast0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know any of these people
Aug 15, 2023 -

Daytona Toyota responded

We apologize for any inconvenience you've experienced. Your feedback is important to us, and we're committed to resolving these issues. Please reach out to our service manager, Aaron Garcia at 386-255-7475 ext. 1702 so we can discuss your concerns.

August 13, 2023

The computer follow up with us was good. they contacted us with update numerous times . More

by rdjd-tomoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Daytona Toyota responded

We're glad to hear that our follow-up system kept you well-informed and updated throughout the process. Keeping you in the loop is a priority for us. If you have any more feedback or if there's anything else you need, please don't hesitate to reach out. We're here to assist you.

August 13, 2023

Good service reps, almost a 2 hr wait for a routine oil change and inspection which is long for a scheduled change otherwise all went well. More

by sylal_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Daytona Toyota responded

Good service reps, almost a 2 hr wait for a routine oil change and inspection which is long for a scheduled change otherwise all went well.

August 13, 2023

Easy in. Easy out. Good explanation of problem with brakes. It was a very good experience. More

by CARMENVISCONTI
Recommend Dealer
Yes
Employees Worked With
Michelle matonte
Aug 15, 2023 -

Daytona Toyota responded

Carmen, we're delighted to hear that your experience was smooth and positive, from the easy in-and-out process to the clear explanation of the brake issue! Providing excellent service is what we strive for. If you have any more feedback or if there's anything else we can do for you, please feel free to let us know. We're here to assist you whenever you need us.

August 13, 2023

Prompt fast intake and service. Friendly service staff. Easy to access the maintenance area. They took time to put mats in my car to protect my flooring. More

by JEANNECRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Aug 15, 2023 -

Daytona Toyota responded

We're thrilled that you had a positive experience with our service department! Prompt and friendly service, along with attention to detail like protecting your flooring, is important to us. We're here to make maintenance easy and convenient for you. Please reach out if you need anything else!

August 12, 2023

Very smooth purchase experience. We drove over 5 hours to make this purchase and would absolutely make the drive again for future purchases. More

by SDORRIETY518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri Kalenderoglou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Daytona Toyota responded

Thank you for making the journey to us! We're delighted to hear that your purchase experience was smooth and positive. Please reach out if you need anything else!

August 12, 2023

Steve Robinson & Arron went above & beyond helping me. Great customer service support. Austin ( cashier) was also very polite & helpful. Personally have been using Toyota service dept since 2003. Since J More

by roxydaisy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Also Susan another cashier was very helpful.
Aug 15, 2023 -

Daytona Toyota responded

We're honored to have served you since 2003 and to hear that Steve, Arron, and Austin provided exceptional service. We're dedicated to upholding the legacy of great customer service that you've experienced in the past. Thank you for your trust and for being a valued member of our Toyota community. If you ever need assistance, we're here for you.

August 12, 2023

Great service department which always goes the extra mile to get things correct. While my vehicle is in fir service I am always kept up to date notices... More

by SJPOTTS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank, Kelly Jordan
Aug 15, 2023 -

Daytona Toyota responded

Thank you for your kind words! We're glad to hear that our service department goes the extra mile to ensure everything is done correctly. Keeping you informed about your vehicle's status is a priority for us. If you have any further feedback or if there's anything else you need, please don't hesitate to reach out.

August 11, 2023

always great, especially Karen. Rapid, knowledgeable, pleasant, accurate. i wouldnt go to any other Toyota dealer, or brand of car More

by PATTILYNN55
Recommend Dealer
Yes
Employees Worked With
Marcus Bosco, Karen Shank
Aug 15, 2023 -

Daytona Toyota responded

Thank you for your kind words about Karen! We're thrilled to be your preferred choice for Toyota and appreciate your continued trust. If there's anything else we can do for you, please feel free to reach out.

August 11, 2023

The appointment was quick and easy. Karen was fantastic and a big part of why things went so well More

by BLAKEPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Aug 15, 2023 -

Daytona Toyota responded

Blake, we're delighted that your appointment went smoothly with Karen's help. Thank you for recognizing her fantastic service. We'll be sure to share your kind words with her. If you ever need anything, don't hesitate to reach out.

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