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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,500 Reviews

6,500 Reviews of Daytona Toyota - Service Center

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December 02, 2022

My service advisor was extremely helpful! I kept her card and will be giving her a call when I need my next service. It was a quick and efficient experience! More

by Shaynatalbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Smith, James Brady
Jan 10, 2023 -

Daytona Toyota responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

December 02, 2022

Techs need diagnostic training instead of selling a product or a " service " that they think will fix the problem. Service manager needs customer service training. Service manager needs to review c More

by Jasonbouck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jasonbouck responded

Techs need diagnostic training instead of selling a product or a " service " that they think will fix the problem. Service manager needs customer service training. Service manager needs to review complaints before calling customers back. Furthermore, when you tell a customer you don't have the part make sure Daytona Toyota parts department can back that up. My part was an injector for a 20 tacoma that was "not in stock" , however, the injectors for the Sienna were in stock?? Same part that fits the 20 Tacoma.. As a customer that paid 1500.00 for a service,this experience was terrible. 4 work days and you finally figured that it was a single injector.. then tried to charge me 600$ on top of the 1500.00 I already paid. Worst part was you gave me my truck back and said I needed to dive it knowing that your department did not fix the issue. I feel for vulnerable people that find themselves in your service department. Jason Bouck

December 02, 2022

As always, the service department took care of everything in fine fashion. Best service department I have yet encountered. More

by NATASTROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Daytona Toyota responded

We're glad to know that our amazing team continues to deliver efficient, top-notch service to our valued customers. Thanks for stopping by!

December 02, 2022

Kimberly was super. Service was quick and painless. Total time for the 10K service was less than an hour. More

by ANNAP_53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Jan 10, 2023 -

Daytona Toyota responded

Thanks for reviewing us and giving us a 5-star rating, Anna. We're pleased to learn that our team continues to be good at what they do!

December 02, 2022

Dealing with Daytona Beach Toyota was the greatest experience in taking care of my vehicle More

by Freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rad
Jan 10, 2023 -

Daytona Toyota responded

Hi Freddy! We're so happy we could assist you during your visit to Daytona Toyota. If you need anything down the road, let us know. We're always here to help!

December 01, 2022

Thomas was wonderful went I came to have my Highlander serviced! Great place! Thank you!! More

by SUSANWGOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Daytona Toyota responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

December 01, 2022

Price was less than quoted. And they shuttled us home and then back to dealership when work was done. More

by jabbyfarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers were great too.
Jan 10, 2023 -

Daytona Toyota responded

Hi Jabby! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

In and out service No sales pitches No pressure That’s how things should be More

by AJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jan 09, 2023 -

Daytona Toyota responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

November 29, 2022

Arrived 30 minutes before my appointment and they got me in right away and even had my car done before my scheduled time! More

by Emmasco
Recommend Dealer
Yes
Employees Worked With
Kjorn Simmons
Nov 29, 2022 -

Emmasco responded

Gladly will take my car back to Daytona Toyota as I arrived 30 minutes before my actual scheduled time for an oil change and they brought my car in right away and were actually done with it within 20-30 minutes and was able to even get out of there before my scheduled time!! Very organized and great people to do business with.

November 28, 2022

Nhgxutpdut 8yfitdiyfb8 uf86f8yfb h8f8tf uf8y fyifi nctif. Gitd guide h7td guutd itd7td7t vg great hu hu More

by C.SUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brady, Kelly Jordan
Nov 30, 2022 -

Daytona Toyota responded

Thank you for your five-star review!

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