Back

Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,504 Reviews

6,504 Reviews of Daytona Toyota - Service Center

Sort by
June 24, 2022

Their text notifications are irrelevant and mean nothing. Not sure why they “use” this as the text that my part was in was false. More

by jenlc0507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Jordan
Jun 27, 2022 -

Daytona Toyota responded

Hello, we are very disappointed to read about your negative experience and understand your frustrations. If you would like to talk more about your experience, please give Kurt Menschel a call at 386-333-6794. Thank you.

June 24, 2022

Pleasant greeting. Good job, was quick enough, was kept informed of progress. Thanks for the good service! More

by GVB359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Daytona Toyota responded

We're so thrilled to learn you had a 5-star experience during your service visit! We're always happy to help, so don't hesitate to reach out to us with any questions or concerns. See you next time!

June 24, 2022

My service advisor is the bomb! He is the best I have had since Jackie left us (💔). His name is Rad. More

by Toyotadriver16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
Jun 27, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 24, 2022

Steve is always a pleasure to work with! He is always very knowledgeable. I appreciate all he does. More

by ama8254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Daytona Toyota responded

Thank you for choosing Daytona Toyota! We're happy to hear that you had a great experience with Steve.

June 24, 2022

It's nice to have a place like this to be able to trust the people. More

by alysiawebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 27, 2022 -

Daytona Toyota responded

We're so happy we can be that place you need, Alysia! Thanks so much for the awesome review and rating!

June 24, 2022

My service was terrible. Rad was out so I had to go to Kelly Jordan for my appointment. She was extremely unattentive. When I told her about my concerns with my car. She didn More

by Vbaez41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Jordan
Jun 27, 2022 -

Daytona Toyota responded

Hello. We are concerned to see this feedback because it doesn’t sound like the type of customer service we provide here at Daytona Toyota. We would appreciate the opportunity to talk more about your experience if you’re willing. At a time that works best for you, please give our Service Manager, Aaron Garcia, a call at 386-255-7475 ext. 1702. Thank you.

June 24, 2022

Everyone treated me like family. Michelle was great and explained everything to me in terms I could understand More

by Misha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 27, 2022 -

Daytona Toyota responded

Thanks for the awesome review, Misha! We work hard to meet the expectations of our customers and provide memorable experiences.

June 23, 2022

Scott was very friendly and helpful. The inspection/maintenance more expensive then I had expected, but the service and process was efficient and smooth. Thank you. More

by sabine_collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed, chauffeur. Very friendly.
Jun 23, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

Always have a good experience when I visit the service department always eager to help More

by SHARONWILLIAMSON1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Daytona Toyota responded

Thank you for choosing Daytona Toyota, Sharon! We're happy to hear that you had a great experience with our team.

June 23, 2022

A great dealership, your waiting rooms could use some upgrades the chairs were uncomfortable maybe some free water More

by droney931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jun 24, 2022 -

Daytona Toyota responded

We appreciate you taking the time to give us feedback on your experience at Daytona Toyota. Thanks so much for stopping by, and we hope to see you again!

...
294
...