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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,506 Reviews
Call Service Center (888) 512-4787

6,506 Reviews of Daytona Toyota - Service Center

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March 10, 2022

Karen is excellent She was great at communicating and called me a few times during the day More

by JRPI888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
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Mar 11, 2022 -

Daytona Toyota responded

Thank you for the 5-star shout out to Karen, we really appreciate it. Take care!

March 09, 2022

Unable to locate issues but charged for services and offered repair without knowing the issue More

by HNIC074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Clark
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2022 -

Daytona Toyota responded

Thank you for your feedback. If you would like to talk more about your service experience, please call me our Service Manager, Aaron Garcia, at 386-255-7573. Thank you!

March 09, 2022

Professional clean, state of the art feel. Timely in advising of maintenance checks. Good customer service. More

by taylorllee58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Report | Print
Mar 10, 2022 -

Daytona Toyota responded

Thank you for choosing Daytona Toyota! We're happy to hear that you had a great experience with our team.

March 09, 2022

Karen is knowledgeable and a great customer service person. A good part of your staff. More

by kmcady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Report | Print
Mar 10, 2022 -

Daytona Toyota responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 09, 2022

it is great. the people are very friendly and helpful. i will tell my friends to go there More

by ORIENTALAPPAREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
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Mar 10, 2022 -

Daytona Toyota responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

March 08, 2022

The gentleman that took care of me was very nice and knowledgeable. All I had done was a tire rotation on this visit but will gladly continue to service my RAV 4 at Daytona Toyota. More

by Anne Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name exactly but his is not on this list.
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Mar 08, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback, Anne Marie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2022

Service advisor is amazing. I live working with Karen. She doesn’t push unnecessary services u less they are needed. I trust her. More

by RHAYNES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Report | Print
Mar 09, 2022 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

March 08, 2022

I was out in half an hour. Emily was extremely courteous and helpful throughout my visit. More

by MBOOKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2022 -

Daytona Toyota responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

March 08, 2022

Service was great, waiting room needs work. Angel did a great job checking me in and out. More

by dpadgett4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2022

It’s ok. Service reps sometimes seem bothered to do their jobs and help customers. Not a very welcoming experience with the service center. More

by mesav1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brady, Jackie Babcock
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Mar 08, 2022 -

Daytona Toyota responded

We are sorry to hear you were not completely satisfied during your recent visit. We would like to address your concerns, please give our Service Manager, Aaron Garcia, a call at 386-255-7573.

Mar 09, 2022 -

mesav1980 responded

Thank you for your response. I’m sure it was just a bad day for your reps when I came in. We all have bad days.

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