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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,529 Reviews

6,529 Reviews of Daytona Toyota - Service Center

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October 15, 2021

Your service is great and our representative, Emily, is wonderful. Thank you very much for everything. More

by ERNIEBENNETT43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

Thank you for the generous words and happy to hear Emily could be such great help! We appreciate it!

October 15, 2021

Emily was responsive, polite, professional and got the work done in a timely manner. Not since Jackie Purdue have I got this level of service at Daytona Toyota More

by FreeLance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

We're pleased to hear you had a seamless experience with the help of Emily! Thank you for the 5-star rating!

October 15, 2021

They didn't put the panel back on after changing the air filter. And there's a grease spot on my seat More

by lynne_fanelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Otero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Daytona Toyota responded

Hello, Lynne. We are concerned by your feedback and would like to learn more. It is very important to our Daytona Toyota team that we provide the best service. If you are interested, please call our Service Manager, Aaron Garcia at 386-255-7573 when you have a moment. Thank you.

October 15, 2021

My Service Advisor Scott is always professIonal and polite. Excellent service! I feel well taken care of each visit. More

by DOTRONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

We're happy to read Scott could provide a seamless experience for you! Thank you!

October 15, 2021

Staff kind and courteous. Waiting area nice. Was told service would take an hour, but it took two. Overall a very positive experience. More

by walkerrn33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

We're very pleased to have provided you with such a positive experience. Thank you for the review and kind words about our team!

October 15, 2021

I can always count on them for friendly and professional service. They never perform services I didn't approve first. More

by gailstriler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

We're pleased to read you had a great experience! Thank you for the 5-stars!

October 15, 2021

Steve is the best service man i have encounter. He takes care if his customers. I trust his advice when getting my car serviced. Steve has taken care of both of my toyota’s that i bought from daytona toyot More

by pencan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

We're thrilled to read Steve provided an excellent experience for you! We highly appreciate the kind words and 5-star rating!

October 15, 2021

It’s always a good experience at Daytona Toyota. Staff is very helpful, pleasant and informative. More

by BEVHUGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Daytona Toyota responded

Thank you so much for the excellent review and rating!

October 14, 2021

Very happy with service preformed by service rep.Nice Very happy with service preformed by service rep. Nice and clean environment with friendly employees More

by Jerrysingh3322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Olsen
Oct 14, 2021 -

Daytona Toyota responded

We're very pleased to have provided you with such a positive experience. Thank you for the review and kind words about our team!

October 13, 2021

Took 2 long!!! 4 HOURS!! Minimal work done!! And my specialist didn’t know what was done on car. More

by Jalex314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly - 4 stars
Oct 14, 2021 -

Daytona Toyota responded

Hello! Thank you for your feedback. We are disappointed that you were not completely satisfied with your service visit and would like to turn this around. Please feel free to call our Service Manager, Aaron Garcia at 386-255-7573. Thank you.

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