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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,520 Reviews

6,520 Reviews of Daytona Toyota - Service Center

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September 22, 2021

I waited two hours for them to tell me I needed a rental car because my tire was not in stock. I asked them to change my last name due to being married and they said they did but once I went back they didn' More

by kngreen93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Brady
Sep 27, 2021 -

Daytona Toyota responded

Hello. We are sorry to hear that you had a negative experience with us. If you are interested in discussing this feedback with us, please call our Service Manager, Aaron Garcia at 386-255-7573 when you have a moment. Thank you.

September 22, 2021

Excellent service! Very courteous employees. Emily Melanson goes above and beyond in serving customers. She is very pleasant to deal with. A very nice dealership. More

by Jhajr1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Jhajr1954 responded

You guys are great! Keep doing what you do !

September 22, 2021

Karen Shank is always very courteous, responsive to my requests and professional. It is a pleasure to work with her, since she always exceeds my expectations. More

by Johnsr
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 23, 2021 -

Daytona Toyota responded

Hi John, we are very happy to hear this! Thank you for sharing your 5-star experiences working with Karen!

September 22, 2021

Been using this dealership for over 15 years. Love the service and honesty and love our tech-Karen Shank More

by Barbkat2219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 23, 2021 -

Daytona Toyota responded

Thanks for continuing to choose Daytona Toyota for the past 15 years! It's been our pleasure to work with you and we look forward to many more years!

September 22, 2021

I don't understand why it took 2 1/2 hours for an oil change and tire rotation. Similar service usually takes 45 minutes to an hour. More

by Bobpayseur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Walters
Sep 27, 2021 -

Daytona Toyota responded

Hello. Our team strives to provide service as quickly and efficiently as possible and apologize for any inconvenience. If you would like to speak with us further about this, please reach out to Service Manager, Aaron Garcia at 386-255-7573. Thank you.

September 22, 2021

The sales rep was polite helpful and efficient after job was complete the paper processing was lengthly before it got into my hands I will be back though! More

by RHUGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Daytona Toyota responded

Thank you for the excellent star rating and review. Have a nice day, we look forward to seeing you again!

September 21, 2021

James Brady was courteous, professional, and knowledgeable. A loaner was provided for my convenience. Thank you! More

by Jamesbfrank3841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady, Heather Olsen
Sep 22, 2021 -

Daytona Toyota responded

Hi James, thanks for the 5-stars and great feedback on James!

Sep 22, 2021 -

Jamesbfrank3841 responded

Jamesbfrank3841@icloud.com

September 21, 2021

My experience at the dealership was positive. My representative Karen was polite, kind, and informative. The service team was great too. I had my oil changed, filters replaced, tires rotated, and wa More

by michaelaferreira23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 22, 2021 -

Daytona Toyota responded

We are very happy to have provided you with such a positive experience, Michaela! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

If people come in with later appointments than the early 7 am time that I waited 3 weeks, I don’t expect them to be served first before me just because they are there. Appointments are appointments. More

by AVAHOLCOMB
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Daytona Toyota responded

Hello! We appreciate the high-star rating!

September 20, 2021

The people were great and the service got done in a good amount of time More

by XMAS.10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Daytona Toyota responded

We appreciate the positive review and rating!

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