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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,540 Reviews

6,540 Reviews of Daytona Toyota - Service Center

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June 21, 2021

Wonderful customer service.Steve the service rep. Goes Wonderful customer service. Steve the service rep. Goes above and beyond our expectations. It is because of his caring demeanor and professionali More

by RETEPEGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

Thanks for the 5-star review!

June 20, 2021

Everyone at the service center was welcoming and professional. An out-of-stock part for my Tacoma was needed. A courtesy Tacoma was provided for the overnight delay. My truck was ready early the nex More

by ldjohns0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

We are so pleased to hear you had an excellent experience with service team. We appreciate the amazing rating and we hope to see you again.

June 19, 2021

They are honest as the day is long: Steve Robinson was great- 3 yr old Camry that hadn’t been serviced in 15 mos. I thought I might need a battery or tires but all items checked as okay. Everyone I encoun More

by bdkelley0506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a fantastic experience, and we hope to be of service to you again in the future.

June 19, 2021

Craig was extremely kind, helpful, and professional. He got me in and out in a timely manner. I appreciate the service that I received. Thank you. More

by LANE.WARD47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jun 21, 2021 -

Daytona Toyota responded

Thanks for the 5-star review and feedback on Craig!

June 19, 2021

Excellent service, friendly and professional staff, and a comfortable waiting area. Craig (#9) did an outstanding job. My new place to have my truck serviced More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jun 21, 2021 -

Daytona Toyota responded

We are pleased to hear that you had an excellent experience with our team. Ross. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

June 19, 2021

I love working with Karen. She is personable, knowledgeable, and all around great at her job. The service has been good. The customer service is what stands out to me at Daytona Toyota. My f More

by Cathy M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 21, 2021 -

Daytona Toyota responded

Hi Cathy, we appreciate the 5-star review!

June 18, 2021

It was good and very professional. The personnel handle our questions well and kept us informed of what was being done. Thank you very much. More

by martaswanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

Happy we could help, Marta. Thank you for taking the time to write us a review. Until next time, take care!

June 18, 2021

Always helpful and no pressure on suggested work. I appreciate that they identify repairs that need to be done but don’t apply pressure to get work done immediately. They leave it up to you to schedul More

by tasndakota0045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2021

I took my Toyota in for A/C repairs. What a great service department. I found them to be Fast, efficient, knowledgeable, and friendly! Thanks for the great experience. More

by KMADDOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Daytona Toyota responded

Thanks for the positive feedback on your service visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

June 17, 2021

The person in charge of tinting our windows was the worst. He had a very bad attitude the whole time. His name is Max. We were informed he is always like that and that is very unacceptable. More

by Msmariade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Chatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jun 17, 2021 -

Daytona Toyota responded

Hello, we appreciate the recommendation and great rating, but are concerned by your feedback. Please feel free to reach out to our Service Director, Clifton Kinch at 386-255-7573. Thank you.

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