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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,541 Reviews

6,541 Reviews of Daytona Toyota - Service Center

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June 09, 2021

Customer service was no good not friendly did not reset my change oil light had to do myself. Not satisfied with the experience at all More

by Devinwilliams4499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Lee
Jun 10, 2021 -

Daytona Toyota responded

Hello. Customer satisfaction is very important to us and we regret to hear you had a negative experience. If you are interested in discussing this further, please reach out to our Service Director, Clifton, at 386-255-7573. Thank you.

June 09, 2021

Fabulous! And, Dean was great getting me sent to the right person! Thank you to all three Gentleman. I bought my car from you and the fobs were really acting up! More

by nancysellsfla
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean Chatfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Daytona Toyota responded

We appreciate you taking the time to leave us this feedback, Nancy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2021

My time for service was fine. Bu the follow up for the out of stock part ordered Saturday and received Monday I’m not happy More

by randyandtrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Daytona Toyota responded

Hi Randy and Trish, thank you for the excellent rating. We are sorry to hear that you were less than satisfied with the follow up on the part ordered for your vehicle. If you would like to discuss, feel free to reach out to our Parts Department at 386-333-6794. Thank you.

Jun 09, 2021 -

randyandtrish responded

I received a call back from Thomas Clark,service advisor, this morning. He left a message that I could bring my car in to have the part replaced. When I attempted to return his call to confirm , each number I dialed , I got a message that this was not a working number. Please let Thomas Clark know I received his message and will be in this afternoon between 3:00 and 4:00 today (Wednesday June 9th) to have the sun visor replaced. Thank You, Randy Deveaux 386-316-8278

June 09, 2021

Scott Crocker has been a very thoughtful serviceman. Always on time and always explains what my car needs. He makes sure I understand what is needed. More

by CARLAKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a 5-star experience, and we hope to be of service to you again in the future.

June 09, 2021

My service advisor was friendly, professional and provided clear explanations of all maintenance items. I would highly recommend Scott to family and friends for vehicle service. More

by grammabebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Daytona Toyota responded

We appreciate the 5-star recommendation of Scott and our service team! Thanks for sharing your experience. Take care!

June 09, 2021

Marcus. Bosco/ Jimmy Wilkes were GREAT customer service excellent. No improvement needed I can in for service on my car and. Ended up buying a new car More

by NANCYEOWENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Daytona Toyota responded

Hi Nancy, thanks for sharing and congrats on your new car!

June 08, 2021

My husband and I have purchased at least 9 cars from this dealership. Service has always been very important to us and we have always been satisfied. More

by theodomeir/Lillie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Brady
Jun 08, 2021 -

Daytona Toyota responded

Thanks for the 5-star review! How awesome to hear we've been able to help you with your last nine purchases!

June 08, 2021

I was not informed the price of tire rotation before it was done. I was given price when ready to leave. I had never had to pay for tire rotation before so I did not know there was a charge. Would like to More

by sAmanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lee
Jun 08, 2021 -

Daytona Toyota responded

Hi Amanda, thank you for the high-star rating and recommendation. We appreciate the feedback and will pass along your review to our service team to raise awareness. Thank you.

June 08, 2021

Karen is amazing she always goes above & Beyond to ensure her customers are taken care of I had an emergency she got me right in less than an hour before close and stayed later to make sure my car was taken More

by Lisa.schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 08, 2021 -

Daytona Toyota responded

Thanks for the great review and rating, Lisa! Pleased that Karen could be of assistance so quickly. Until next time, take care!

Jun 08, 2021 -

Lisa.schwartz responded

Thank You Daytona Toyota I bought my car there even though it is a Chevy Camaro Never regretted it for one moment Gallon was a great salesman always checks up on me and Karen with service I could not ask for a better experience

June 08, 2021

Absolutely outstanding! My Sequoia was clean and every maintenance item was addressed perfectly. On time and on budget. Very friendly and worked around my schedule. More

by pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 08, 2021 -

Daytona Toyota responded

We are very happy we could provide you with a fantastic experience, and we hope to be of service to you again in the future.

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