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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,539 Reviews

6,539 Reviews of Daytona Toyota - Service Center

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October 15, 2020

It took much longer than I expected with an appointment. I was waiting in a mask in sweltering heat. I did not feel valued for my business at all. More

by QUEENMOMGAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Melanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Daytona Toyota responded

Hello, if you would like to talk about the wait you experienced, please call me at 386-255-7475. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

Oct 19, 2020 -

QUEENMOMGAIL responded

No thank you, I included everything in my response to the survey.

October 15, 2020

Great customer service Quick and efficient Need larger lounge while waiting for car ☮️ Survey questions too long would not allow to submit without 25 words More

by HEALINGWINGES12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Daytona Toyota responded

Thanks for the positive review!

October 14, 2020

Scott was very helpful and fair in trying to get our car fixed correctly and keeping us at a fair price. Aaron also was very helpful in fixing issues. More

by Ksalan01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron shop foreman
Oct 15, 2020 -

Daytona Toyota responded

Thanks for taking the time to share about your experience!

October 14, 2020

Largest and most friendly Toyota dealership I have ever been in contact with. While waiting at service a couple of workers/sales people asked if there was anything they could help me with. Very commendable More

by JDINO0523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiki Ikram Rosell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Shank
Oct 15, 2020 -

Daytona Toyota responded

Thank you for the 5-stars and great review!

October 14, 2020

My experience at Daytona Toyota was as good as any service experience i’ve ever had And much better than many. Staff is friendly and knowledgeable. More

by KepGTO64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mofield
Oct 15, 2020 -

Daytona Toyota responded

Thanks for the 5-star rating and positive review!

October 14, 2020

I made an appointment at 7am for an oil change and apparently if I drop box my keys, my truck doesn’t get an oil change until all the car that got there in the morning are done with. Why make an appoi More

by JNZY0910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cio Montalvo
Oct 19, 2020 -

Daytona Toyota responded

Hello, we would appreciate the opportunity to talk more about your oil change. Please call me at 386-255-7475. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

October 13, 2020

Older dealership but the people were nice and helpful. They didnfind some issue’s on the car , that I did not know. Helpful is the correct word to use. More

by Wildmanupham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Kays
Oct 15, 2020 -

Daytona Toyota responded

We really appreciate you taking the time to share about your experience!

October 13, 2020

First trip to service department. Andrew was friendly, knowledgeable and helpful. He answered my questions and that was appreciated. He's an asset to your team. More

by ZYNOBEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mofield
Oct 15, 2020 -

Daytona Toyota responded

Thanks for the 5-star rating and positive review!

October 13, 2020

Emily was very nice and knowledgeable she made my visit worth a 2 1/5 hr wait looking forward to going back soon thanks Emily :) More

by Rashae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Daytona Toyota responded

Thanks for the 5-star rating and positive review about Emily, Rashae! We look forward to seeing you back again soon!

October 13, 2020

Scott is the best. I believe he has my best interest in mind. I am very pleased in all aspects of the service I receive m More

by sandi jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Daytona Toyota responded

Thanks for the positive feedback about Scott and 5-star rating, Sandi!

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