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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,541 Reviews

6,541 Reviews of Daytona Toyota - Service Center

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September 19, 2020

Service was quick and proficient and Andrew was very professional and pleasant. Will definitely recommend to a friend, I look forward to my next visit. More

by yes_e_nia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mofield
Sep 21, 2020 -

Daytona Toyota responded

Thanks for recommending us and we look forward to seeing you back in the future!

September 19, 2020

Great service writer , fairly quick with service. Thanks Andrew , you rock and I hope I get you on my next service call. Love Toyota for sure More

by Jmtrecki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Mofield
Sep 21, 2020 -

Daytona Toyota responded

We really appreciate the 5-stars and great review!

September 19, 2020

Terrible experience once again!! Previous time they crashed my truck!! This time went back for next Oil Change mechanic cross-threaded my filter then he continued to crank it tight and left it in and p More

by Len c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Michael
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Crocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Daytona Toyota responded

Hello, we regret to read this and understand your frustrations. Please give me a call to talk more about this review. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

Oct 29, 2020 -

Len c responded

Mr Kinch, I've ben a customer over 14 years, and seen and experienced the downhill spiral of this department, I should not feel scared and worried what damage is next everytime I go for an oil change, its sad because people that took care of my trucks in 2007 actually cared and were professionals..

September 18, 2020

Service dept was great as usual and Steven Robinson was friendly and informative. We waited outside as wait area was busy on this day. An upgrade in service area where customers wait would be nice! More

by MFARMER70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Daytona Toyota responded

Thanks for taking the time to share about your experience and the 5-star rating! We appreciate this feedback!

September 17, 2020

Good service. It just took like 1 hour 30 minutes. I would like a quicker service. Also, the price was really high. I'd like cheaper services. More

by wole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Daytona Toyota responded

Thanks for sharing this feedback!

September 17, 2020

My car was there for a week when I went to pick it up it wasn’t ready had to leave for another day! Sooooo I needed a ride home after an hour and fifteen minutes I was told it would be another hour I cal More

by tsparkyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonny Rosell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted, Michael Coombs, Cio Montalvo
Sep 28, 2020 -

Daytona Toyota responded

Hello, we regret to read this and understand your frustrations. Please give me a call to talk more about this review. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

Sep 29, 2020 -

tsparkyr responded

Sounds good now but when I was at the dealership I ask to speak to the supervisor and he was to busy to see me. I went to waiting room and saw to papers posted if you have a problem ask to see supervisor Would you believe I went back the second time and ask ??? With no such luck to busy there!

September 17, 2020

Always a pretty nice set up and efficient. They have kept this car in great shape, and when I consider another vehicle I will probably look at the Toyota lot first It More

by MONKEBE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Kays
Sep 18, 2020 -

Daytona Toyota responded

We appreciate the 5-star rating and positive feedback!

September 17, 2020

My price was too high! The Pre Cert didn’t catch a faulty gas flap & made me pay for mud flap. Not Happy At All!! More

by RBYN_DODD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max wasn’t helpful other than to tell me call the main number for Sunny. , Tanya Kays
Sep 28, 2020 -

Daytona Toyota responded

Hello, please give me a call to talk more about our pricing. Thank you very much and I look forward to your feedback. Clifton Kinch “Service Director Daytona Toyota”

September 17, 2020

Karen is always accommodating and gets the job done as promised. Cannot think of a bad experience at this dealership. No doubt my next car or truck will be a Toyota. More

by gradyreelmagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Sep 18, 2020 -

Daytona Toyota responded

Thanks for the positive feedback about Karen and 5-star rating, Grady! We look forward to seeing you back in the future!

September 17, 2020

Andrew was pleasant and efficient. He communicated everything about my vehicle with me very well. The oil and filter change was done in a timely fashion too! More

by Candancep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mofield
Sep 18, 2020 -

Daytona Toyota responded

Thanks for taking the time to share about your experience with Andrew and the 5-star rating!

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