Daytona Toyota - Service Center

Always pleasant and efficient service. Thank you. As always, the service was prompt, efficient and friendly. The service rep Tom Clark was pleasant and professional. I always enjoy the experience when As always, the service was prompt, efficient and friendly. The service rep Tom Clark was pleasant and professional. I always enjoy the experience when i bring my Toyota in for recommended service. Thank you. More

Service techs dropped the ball Brought my CHR in for an oil change and a possible new battery on a Saturday. Left it and the service writer called me soon and told me the battery wo Brought my CHR in for an oil change and a possible new battery on a Saturday. Left it and the service writer called me soon and told me the battery wouldn’t hold a charge so they said they had to order a battery and It would be in on Tuesday. Went and picked up a Loaner car. Didn’t hear anything so I called in Wednesday for my service writer and left a msg. Called again Thursday and left another msg. Called back and spoke to a different writer and she had no info either and no one told me my writer had been off those days. Finally on Friday I get a call from my writer and she said no one told the techs that the part came in so NOTHING had been done since she was gone. Not the service writers fault. More

Good experience as alwats Service advisors are always pleasant, friendly and helpful. I arrived early for my scheduled appointment with Scott, and he was able to fit me in ahe Service advisors are always pleasant, friendly and helpful. I arrived early for my scheduled appointment with Scott, and he was able to fit me in ahead of schedule, in and out quickly. I have been a customer for over ten years and have never had a bad experience. More

I had an oil change and tire rotation scheduled Got there very early at 7:30 appointment with John. He had me out by 9 o’clock only because I also needed a alignment and a cabin filter. I thought th Got there very early at 7:30 appointment with John. He had me out by 9 o’clock only because I also needed a alignment and a cabin filter. I thought that was pretty quick because normally I’m in there for two hours for a simple oil change that’s my only problem coming there it takes a lot of time to just get an oil change More

Karen is an awesome advisor to work with. Karen friendliness makes the start of my day a great one. The advice she gives is like no other. I have no worries when dropping my vehicles off to he Karen friendliness makes the start of my day a great one. The advice she gives is like no other. I have no worries when dropping my vehicles off to her. More

Service center is going downhill fast! My husband took his Camry in last week and I took my 4Runner in yesterday. Both visits we encountered problems. My husband did not have an appt for My husband took his Camry in last week and I took my 4Runner in yesterday. Both visits we encountered problems. My husband did not have an appt for a simple oil change. After being rudely told they could not accomodate him....he was sent to speak with the service mgr...who rudely asked “ so your just here for a free oil change?” It made him feel that he wasn’t spending any money on this trip so he was unimportant. A few years back we paid $200 for these “Free oil changes”. My visit on 12/28/19. ...since they gave my husband a hard time about not having an appointment...I made one with service advisor Shawn. Apparently Shawn doesn’t work saturdays and I was referred to Tanya. She was pleasant and somewhat helpful but my $2500 extended warranty was not on file in her computer. I was to go home and call the warranty Dept and have them update their records. I paid the $$$ once again when they sold us this warranty so why do I have to do the work when the mistake is on Toyota’s end. Prior to these last two experiences we have been pleased for quite a few years now. Unsure if we will find another dealer to use at this point. More

Great service helpful staff. They diagnosed and fixed the problem. The offer of a loaner car help immensely. So thanks to all those involved including the person who took the car They diagnosed and fixed the problem. The offer of a loaner car help immensely. So thanks to all those involved including the person who took the car info and got us to our service person Karen. . More

Tire rotation I went to get a tire rotation and needed a ride to finish up Christmas shopping. The person at the service center acted disinterested and never notifi I went to get a tire rotation and needed a ride to finish up Christmas shopping. The person at the service center acted disinterested and never notified the courier that I needed a ride. After waiting 20 minutes and finding out they were never notified, I paid for an Uber to get me to and from where I needed to go. Bey unprofessional to say the least. More

Service my SUV It was time for my service on our 2018 Rav 4. As I waited in a nice quiet waiting room my automobile was serviced. It only took a short time and I was It was time for my service on our 2018 Rav 4. As I waited in a nice quiet waiting room my automobile was serviced. It only took a short time and I was on my way just after signing that my work was complete. Everyone there were very helpful and pleasant. I was unaware of whom did the service. More

Not received good service I already did review but too many words,so,lm d less.service okay,but dirty car,all mats not put back,grease on my seat,dash turned off,seat too far b I already did review but too many words,so,lm d less.service okay,but dirty car,all mats not put back,grease on my seat,dash turned off,seat too far back,l had trouble getting in car.smelled bad from spray.which l didnt want.very unhappy with service. More