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Daytona Toyota - Service Center

Daytona Beach, FL

4.5
6,547 Reviews

6,547 Reviews of Daytona Toyota - Service Center

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June 14, 2024

Steve is great with customer service. Saw a lot of desk people on the phones while Steve suddenly got a line of 3 people. No offer to help him. Poor use of employees. More

by hildasmith1929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Daytona Toyota responded

Thank you for your feedback. We apologize for any inconvenience caused and will address this internally to ensure better service in the future. We appreciate your business and hope to serve you better next time.

June 12, 2024

Have to give a 10 out of 10 to Ed, shuttle service driver. We want no other to drive us back or to . Professional and fun. Great job thanks. More

by Silviaygierbolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Ed made your experience enjoyable and will be sure to pass along your compliments to him.

June 12, 2024

It’s always a great experience when I get my car serviced at Daytona Toyota. I know it’s done right and my car is in good hands! More

by DAVEKOEPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Daytona Toyota responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with us at Daytona Toyota. See you next time!

June 12, 2024

Had to wait over 2 hrs for a scheduled oil change. No more Toyotas for us More

by micalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Daytona Toyota responded

We're apologize for the long wait during your scheduled oil change. Your feedback is important, and we'll work on improving our service times. To discuss this further, please reach out to John Snoke, our Service Manager, at 888-205-8106.

June 12, 2024

The desk person was Condescending, not helpful to explain vehicle needs. I was there for 2 hours for a simple check and tire rotation. Was left feeling confused, trying to get pushed into multiple services I More

by AMBER.BURCH09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Jun 13, 2024 -

Daytona Toyota responded

Thank you for your feedback. We apologize for your experience and will work to ensure better communication and service in the future. To discuss this further please reach out to John Snoke, our Service Manager, at 888-205-8106.

June 10, 2024

Dealership was ok, but service department is excellent and very efficient, I am very happy with their service on other carsof mine,which is the main reason I got my new truck there. More

by navyrick111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seymour Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Daytona Toyota responded

Thank you for sharing your experience! We're thrilled to hear that our service department has consistently met your expectations. We appreciate your loyalty and look forward to serving you and your vehicles in the future.

June 10, 2024

Karen was a great help, she was informative and communicative when I had a rodent infestation in my 4Runner engine. They fixed the chewed wires and suggested using PB Blaster as a repellent. Thank More

by Slm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
Jun 11, 2024 -

Daytona Toyota responded

Thank you for sharing your experience. We're glad Karen could assist you with your 4Runner's issue and that you found our recommendation helpful. We appreciate your trust in our service.

June 10, 2024

Came in for a new key controller and they landed up losing my house key. As I told the Sales Mgr, Aaron Garcia, now that my address is on file and your mechanic had my house key last, I am going to ha More

by KM
Recommend Dealer
No
Employees Worked With
Michelle in service 5 star
Jun 11, 2024 -

Daytona Toyota responded

We sincerely apologize for the inconvenience you experienced. If you would like to discuss your concerns further please reach out to Aaron Garcia at 386-255-7475 ext. 1702 so we can address this.

June 10, 2024

Emily was very helpful and knowledgeable . Answered all our questions and concerns . Some concerns about Toyota's regulations about tires, More

by RAMUNESIMKIENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Melanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Daytona Toyota responded

Thank you for sharing your positive experience with Emily! We appreciate your feedback and are here to address any concerns you may have about Toyota's regulations regarding tires. Feel free to reach out to us directly for further assistance.

June 10, 2024

We’ll organize and staff is very a knowledgeable and helpful when it comes to helping with my vehicle More

by BBARNSBACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Shank
Jun 11, 2024 -

Daytona Toyota responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you ever need assistance with your vehicle in the future, don't hesitate to reach out. Safe travels!

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