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DeCozen Chrysler Jeep Dodge Ram
Verona, NJ
946 Reviews
At Decozen Chrysler Jeep Dodge we believe that everyone should be treated like a VIP. This philosophy translates to exceptional service, money saving specials, and the latest new and pre-owned inventory selections.
Come down today and experience preferential treatment. Browse our new and used inventories in a friendly and calm atmosphere, and speak with our financial staff to learn about your financing options. Be sure to check out the latest specials for current promotions and incentives; your next new vehicle is right around the corner!
If you have any questions related to inventory, service, parts or financing, feel free to call us at (877) 554-4129 and speak with one of our friendly staff members. Someone is sure to have an answer for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 946 reviews
May 01, 2019
A little nerve racking I played hard ball and was not going to get a vehicle unless I got the deal I wanted. There was a little miss communication in the beginning between m I played hard ball and was not going to get a vehicle unless I got the deal I wanted. There was a little miss communication in the beginning between me Steve and carmine but it all worked out so far More
by mikemele67
Verified CustomerEmployees Worked With
Carmine Lofaro, Steven Sanabria, Tamera Petta
April 26, 2019
New purchase The dealer acquired a vehicle I wanted from another dealership and delivered in less than a week All went smoothly The vehicle (Ram) is just what I The dealer acquired a vehicle I wanted from another dealership and delivered in less than a week All went smoothly The vehicle (Ram) is just what I was looking for More
by chevelleracer502
April 25, 2019
Everything went smoothly and easily I called to turn in my current Cherokee and lease a new one. I spoke with Mike and then with Roberto. I told them what type of Jeep Cherokee I was lo I called to turn in my current Cherokee and lease a new one. I spoke with Mike and then with Roberto. I told them what type of Jeep Cherokee I was looking for (Limited) and what color. They had one on the lot and from there it was very simple to get the deal I was looking for. I was even able to walk inside the dealership with my dog as I sat with Joe and Roberto. No problems, a great experience and a great car! More
by Anthony T.
April 18, 2019
Easiest and best car buying experience there is! Awesome people at DeCozen. Everyone we dealt with were amazing and helped us with everything we needed! Couldn’t have had a better experience anywhere Awesome people at DeCozen. Everyone we dealt with were amazing and helped us with everything we needed! Couldn’t have had a better experience anywhere! I was able to get my dream car because of them. Couldn’t ask for more! More
by Junior6813
April 18, 2019
Absolutely unprofessional and disrespectful. I drove over two hours to get there. They started off really nice. After being there for 5 hours we felt completely unwelcome and that we were a burde I drove over two hours to get there. They started off really nice. After being there for 5 hours we felt completely unwelcome and that we were a burden to them. They would not work with me on price to keep it in my budget. When it came to the warranty they asked me if I could ask someone in my family to fork over $1,000 for a 1 year power train warranty (After just having to borrow almost $600 from my mom. If I was getting help buying a car I wouldn’t have driven 2 hours to get one). Then then ended up selling us a car that was 4 months out of inspection after I was told it was inspected a month prior so we didn’t take notice before. Absolutely unprofessional and disrespectful and never again will we go there!!! More
by mama1002
Employees Worked With
Juan Torres, Tamera Petta
April 18, 2019
Poor service all around Our experience was pretty terrible. They gave us a deal and when we came in to return the car they upped the monthly payment and said that was the dea Our experience was pretty terrible. They gave us a deal and when we came in to return the car they upped the monthly payment and said that was the deal. We returned the car anyway because we were tired of the back and forth and then they didn’t return the car to the finance company. We found out from the finance company who told us we still owned the car a month into our new lease. This was our third lease in a row but it’s our last. Maybe new management?? Not sure but spare youreself the grief! More
by BPM
April 17, 2019
Great salesman with a lot of patience! Turned in a lease vehicle and purchased a used vehicle. Was at the dealership a good part of the day and have to commend salesman Roberto Milton for h Turned in a lease vehicle and purchased a used vehicle. Was at the dealership a good part of the day and have to commend salesman Roberto Milton for his customer service, patience and professionalism. Thank you! More
by dgrieco
April 17, 2019
My experience Jerry at Decozen was great. No games or gimmicks everything was exactly as described and I was able to get a great vehicle at a great price. Joe in th Jerry at Decozen was great. No games or gimmicks everything was exactly as described and I was able to get a great vehicle at a great price. Joe in the finance department was excellent as well. More
by Ram1500AS
April 08, 2019
Weird Policies The policies of Decozen are weird. My gut told me the car was good.. just not dealerships policy. I was not allowed to test drive car until it was The policies of Decozen are weird. My gut told me the car was good.. just not dealerships policy. I was not allowed to test drive car until it was paid for. Juan never contacted me about the next steps in getting car. I did it all on my own, including financing outside of Decozen. I let them keep the deposit on the car in exchange for overpriced wheel coverage program. The car is beautiful and a great price. Almost too good to be true...it was. There is something wrong in the wheels breaking system. I will take car to Honda. I found out why the car had no warranty...that is why! In the end its no steal in price...because a 7k mile car should not have that kind of issue that I will now have to pay for. Once the ball was rolling, the process was quick and easy. I prayed on the car and God willing it will be good to me. More
by ayeshatann
Employees Worked With
Juan , Carmine Lofaro
April 06, 2019
Oil change The overall service was great! I called and got a appointment with in a couple of days. I showed up a couple of minutes late and I was still out in un The overall service was great! I called and got a appointment with in a couple of days. I showed up a couple of minutes late and I was still out in under a hour. More
by JBARRETT460
Employees Worked With
Roland M., Ken Ormen
