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John Bowler
118 Reviews
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Emt With NATIONAL SKI PATROL, SKIP BARBER Racing Instructor,
118 Reviews
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118 Reviews of John Bowler
September 03, 2026
Never got into a brand new vehicle that fast and easy in my life! Thanks to John Bowler and the rest of the staff for making this as painless and enjoyable as possible. Highly recommend and I will be back. my life! Thanks to John Bowler and the rest of the staff for making this as painless and enjoyable as possible. Highly recommend and I will be back. More
by MIKEPROSS1977
Verified Customer
July 17, 2026
I would strongly caution anyone considering purchasing a vehicle from or servicing their vehicle at DeCozen Chrysler Jeep Dodge Ram. I purchased a 2019 Jeep Grand Cherokee from this dealership in March 2 vehicle from or servicing their vehicle at DeCozen Chrysler Jeep Dodge Ram. I purchased a 2019 Jeep Grand Cherokee from this dealership in March 2026. Just three months later, my check engine light came on. Shortly afterward, my vehicle displayed an "Engine Temperature Hot" warning, began overheating, and was blowing white smoke from the exhaust. I brought it back to DeCozen, where I was informed that it had a leaking water pump and leaking gasket. While I understand that mechanical issues can happen, what made this experience so frustrating was the dealership's handling of the repair. Communication was extremely poor. I repeatedly had to call and text my Service Advisor, Anthony, just to get basic updates on my vehicle. Many of my calls and messages went unanswered, and when I was told someone would call me back, that often didn't happen. I was given multiple estimated completion dates, only to have them pushed back again and again without any proactive communication. The most disappointing part of this experience was learning that the delays were not entirely due to my warranty company. After being told several times that the dealership was waiting on the warranty company, I contacted the warranty provider myself. They informed me they had been trying to reach the dealership for days and had left multiple messages that were never returned. I ultimately had to help facilitate communication between the dealership and the warranty company so my repairs could finally be approved and move forward. As a customer, I should never have had to do that. To make matters worse, I requested a loaner vehicle because this is my only means of transportation. I was told there were no loaners available for weeks and that transportation was not the dealership's responsibility, leaving me to find my own way to work and other obligations. Throughout this process, I felt like I had to chase the dealership for every update instead of being treated as a valued customer. Based on my experience, there appears to be a serious lack of communication, accountability, and customer service. DeCozen needs to improve its communication and customer care, as no customer should have to spend this much time getting basic information about their own vehicle. Unfortunately, I WOULD NEVER recommend this dealership to anyone based on my experience. More
by Edmer M
Other Employees Tagged: Mike C. , Anthony Martorano
May 15, 2026
Couldn’t have been a better experience. The staff were knowledgeable and helpful. I’ll definitely be a repeat customer. The staff were knowledgeable and helpful. I’ll definitely be a repeat customer. More
by Michael
Other Employees Tagged: Joe M., Jerry C., Roberto Milton, John Bukowski, Christopher Logan
November 18, 2025
Over and beyond customer service. Very pleased by attention to detail and promptness. Thank you! Very pleased by attention to detail and promptness. Thank you! More
by luis71
Other Employees Tagged: Mike C., Joe M., Jerry C., Bill M., Roberto Milton, John Bukowski, Christopher Logan, Gail Whyte
November 10, 2025
On Friday 10/31 I saw a jeep wrangler I wanted, I called the same day to speak with John and asked if I should put a deposit on it, and made an appointment for Monday 11/3 to finalize paperwork for it. He s the same day to speak with John and asked if I should put a deposit on it, and made an appointment for Monday 11/3 to finalize paperwork for it. He said the deposit was no my necessary, that the jeep was mine and not yo worry about it. I went in on Monday and John told me the jeep was sold. He said it was not his fault, he told me his manager made the call to sell it. Very unprofessional. John did get me a great deal on a more expensive jeep, but the damage was already done. I am very happy with the car by the way. Sofia was nothing but amazing and helpful throughout the whole process, John made up for their mistake. I never got the name of the manager, nor an apology from him More
by barrio.franco
Other Employees Tagged: Sofia
April 24, 2025
Dot bye cars from dam the advertising for different price when you get there is different price and the charge you 3 percent for credit card witch is illegal the not friendly with costumers the worst dealer when you get there is different price and the charge you 3 percent for credit card witch is illegal the not friendly with costumers the worst dealer ever I never go back and I don’t recommend too anybody to go there More
by viktorguri
April 25, 2024
My experience with John Bowler was terrific. He was knowledgeable, patient with my many inquiries, and has continued to follow up with me regarding the satisfaction of my vehicle weeks after my He was knowledgeable, patient with my many inquiries, and has continued to follow up with me regarding the satisfaction of my vehicle weeks after my purchase. If purchasing from Decozen, I would highly recommend using John. More
by jdauro
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