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DeCozen Chrysler Jeep Dodge Ram - Service Center

Verona, NJ

4.1
209 Reviews

209 Reviews of DeCozen Chrysler Jeep Dodge Ram - Service Center

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April 28, 2022

Billy in the service dept was very accommodating and professional. I had a problem with my brakes and he made sure they were fixed. More

by sarah.hamilton1028
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

DeCozen could not have been less helpful when we contacted them to schedule service on our Pacifica in response to a recall notice from Chrysler. Chrysler advised in its recall notice that one of More

by kerrigan.timothy
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Bill M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Always an excellent jobs. The only negative is that I have to wait 2 or three weeks for a service appointment More

by katia12.2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

I called to speak to a manager in regards about my most recent visit. I still haven’t received a call back.. So I’ve decided to visit a different dealership to see if I can get some assistance. Very disapp More

by sakinaduncan2001
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Roberto Milton
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

Everyone is really nice helpful/ friendly staff, dealership is very clean and well organized,. I would definitely recommend …! More

by Bel
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Guys were fast and friendly! I had to get my daughter to a doctors appointment and they were great!!! More

by steveclifton50
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike C.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmine Lofaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Mickens
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

DeCozen helped me to find the car that was perfect for me. Each of the workers that helped me were able to answer all of the question I had and led me in the right direction. Because of DeCozen, I had a v More

by vmielnicki
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmine Lofaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Mickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

Overall Customer Service was excellent. I would definitely recommend DeCozen to friends and family. Thanks More

by barringtjohnson
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Arlington
January 24, 2022

Great representatives and quick services. I would Great representatives and quick services. I would recommend the dealership who’s employees are all extremely polite and helpful. More

by RCRUZ0219
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

Great experience. Done ahead of schedule and complete. Will the JEEP app update to show the completed recalls? More

by michaelglaser
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Logan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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