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DeCozen Chrysler Jeep Dodge Ram - Service Center

Verona, NJ

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209 Reviews

209 Reviews of DeCozen Chrysler Jeep Dodge Ram - Service Center

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October 21, 2021

Wonderful fast polite service and I was very satisfied thank you👍 Ivwill definitely use them in the future More

by RDEMETROULAKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
September 30, 2021

Billy was up front and honest with me of what needed to be done. Much appreciated. More

by JSSBEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Price quoted didn’t match the final bill. I didn’t get a call when the car was ready. Warning light came back on the next day but I don’t trust enough at this point to return. I will find another mechanic. More

by mike.huetz
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic (don’t remember name)
September 29, 2021

My first service with DeCozen was last Saturday. I arrived early and was able to hand my car relatively quickly. The Service rep assisted and answered all my questions and queries. I am very happy wit More

by JeepLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Service supervisor was extremely personable and helpful. Would have my service performed there again. Thank you. More

by mnm1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

Great job! Service was great. They were friendly and explained everything. Person helping me was great. More

by cindyja1015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
September 29, 2021

Friendly and knowledgeable . Personable helpful. Nice waiting area. Easy to make an appointment. Made sure I was satisfied More

by dawnmd13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2021

Billy always ensures that the service work is done right first time! I will continue to work with Billy and the DeCozen team in the future! More

by Rich N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

I had a great first time experience with the service department on my 2021 Jeep Wrangler with the complimentary oil change & tire rotation. More

by ihart7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept I believe my contact's name was Ed?
September 20, 2021

They look out for your safety,always someone to talk to on the phone who talk to you and make you feel like a valid customer. More

by smith.sandra1977
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department