DeNooyer Chevrolet

After having a very poor experience with a salesperson at another Albany car dealer, happened to drop in to Denooyer Chevrolet. When Beau learned of my situation he went right to work for me, treating me li another Albany car dealer, happened to drop in to Denooyer Chevrolet. When Beau learned of my situation he went right to work for me, treating me like a VIP! In very short order he put together a vehicle that met my needs and finances, got me approved and into a vehicle I am very happy with and pleased to say I purchased at Denooyer. I rate the Beau and the entire staff there that I came into contact with including Scott Hooke, finance manager and Chris Magnano, salesman at 5 stars!!! More

A friend of mine bought a new pickup truck and said that I should check them out if your looking for a pickup truck great selection. So we went to dealership looking for a pickup to pull our travel trailer I should check them out if your looking for a pickup truck great selection. So we went to dealership looking for a pickup to pull our travel trailer no one would help us! Then this very young salesman, we think came out to see if we needed help but couldn't answer any of our techincal questions, and very snotty air about him! The kid gave me a sour stomach because we heard so much about this dealership how great it was. We got into our car and left. I guess when you drive into a dealership with a older vehicle they think that you won't spend any money!! We ended up at Mangino and bought 2 vehicles with no problems and a very professional sales people answers all the questions awesome service department!! More

The salesman and sales manager were courteous, informative, and understanding. Although we did not strike a deal, I will refer them to my friends and family. They know how to treat the customer. informative, and understanding. Although we did not strike a deal, I will refer them to my friends and family. They know how to treat the customer. Thanks Marc and Pat. More

I was browsing the internet looking for a used truck. I I was browsing the internet looking for a used truck. I was set on a Toyota Tundra, but decided to give a GMC/Chevrolet a second look. I always li I was browsing the internet looking for a used truck. I was set on a Toyota Tundra, but decided to give a GMC/Chevrolet a second look. I always liked them, but the one at work is a one ton truck that rides horribly, and was turned off by it. I tried to see what my trade in was worth and had to give my contact information to get it. The next morning Rebecca Hanley called me to find out my interest. I explained to her that I was several weeks from purchasing, but would like to test drive a GMC that was on the lot, just to see how a half ton truck rides. She set up an appointment for me, and when I got there, I was met by Tom Kelley. I explained the same thing to him, and he understood that I wasn't quite ready to buy, but wanted to look. Rather than treat me like a nuisance, and make me feel like I was wasting his time, he was very helpful, and polite. We looked it over, and took it for a test drive. I really liked it and he asked me what I was looking to do. I told him my payment that I was looking for and if he can get that number I'd take it. I was very short on time, and he was very accommodating about that, and gave me the number I wanted. When I picked it up for delivery, he was excellent about letting me take a look at a few more items on the truck before signing the papers, and answered any other questions I had. Tom was fantastic. I never felt pressured or hurried and left very satisfied with my experience. I might have a small problem now that I have it home, and will contact Tom about it if I can't figure it out, but nothing in my experience there makes me believe it won't be taken care of. I highly recommend going to Denooyer, and buying a car from Tom. Thanks Tom. More

My wife and I bought a Camaro, and a week later we found out she was pregnant. We were in a panic because we knew we would have issues with getting 2 car seats (as we already have a 9month old) in the back out she was pregnant. We were in a panic because we knew we would have issues with getting 2 car seats (as we already have a 9month old) in the back of the car. We called Chris Smith and explained our issue, and he assured us they would work something out for us. We drove down to the dealership to see what they could do. They not only bought the Camaro back, but they put us in the car we wanted, and at a price way below the blue book value. This has to be the best experience we ever had at a car dealership. Everyone was friendly, and extremely helpful. I will never buy from another dealer again, and I would recommend everyone go to Denooyer Chevrolet! They truly look out for their customers and make sure they are happy. More

DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDS We found DeNooyer Chevrolet over the Internet (autotrader). We negotiated a price on a used Volkswagen Jetta and drove FIVE hours last weekend (11 We found DeNooyer Chevrolet over the Internet (autotrader). We negotiated a price on a used Volkswagen Jetta and drove FIVE hours last weekend (11/2/13) to purchase the vehicle. Upon arriving and inspecting the vehicle; we found that the car had been completely misrepresented in their advertising. The car REEKED of smoke. The odor was so bad my wife couldn’t even drive the car. No mention anywhere in their advertising or through their sales people gave notice this was a smokers car. The business manager Ryan Denooyer offered to pay for the car to be detailed in the hope the smell would be diminished as the ONLY possible resolution. There was no willingness to discount the vehicle because of its degraded state. There was no desire to apologize or compensate us for our wasted trip. This is the worst customer sales / service I have ever experienced at a dealership. After the bad experience I called and left a voice mail for the general manager Todd Denooyer; explaining our absolute frustration and disappointment with our experience. It has been 4 days and he has not attempted to even return the phone call. This is not professional. DO NOT PURCHASE FROM THIS DEALERSHIP!! THEY ARE FRAUDS. More

In 2013 we purchased 2 new vehicles from DeNooyer with Jay Paul as our salesman. Jay Paul is very knowledgeable and helped us find exactly the cars we wanted. We found a 2013 Corvette convertible grand Jay Paul as our salesman. Jay Paul is very knowledgeable and helped us find exactly the cars we wanted. We found a 2013 Corvette convertible grand sport 60th anniversary edition on the web at another dealership, in another state at the price that was acceptable to us. We told Jay Paul that that was the car we wanted at that price. He asked Joel DeNooyer if we could get that car at that price and Joel responded affirmatively and aquired that car for us. A couple of months later we were back at Jay Paul's desk ordering a 2014 Impala LTZ to be built the way we wanted with all the bells and whistles. That car was ordered with the assistance of Tom DeNooyer due to unforseen circumstances that prevented Jay Paul from placing the order personally. The car arrived in less than the anticipated six weeks. Both cars are great and the prices were what we were looking for. Our only problem now is deciding which of our new cars to drive each day. Thanks so much and WE WILL SHOP AT DeNooyer again (not too soon)! David & Carol Dedrick More

I thought my experience at DeNooyer Chevrolet was great. From the first visit, to driving the car off of the lot, everyone was very friendly and professional. Jamila (Sales person) did a great job in expla From the first visit, to driving the car off of the lot, everyone was very friendly and professional. Jamila (Sales person) did a great job in explaining the details and was a pleasure to work with. She was able to answer any question that I had and was available throughout the whole process. On the first visit, I was introduced to a manager and she offered assistance, which I thought made DeNooyer stand out from other dealerships. On the second visit, the owner also helped with the discussion, making the experience with the whole dealership very personal. The financial manager was also very friendly and knowledgeable. I have nothing but positive things to say about DeNooyer and my overall experience was great. The personal feel I got from the whole staff was a huge plus and I would recommend DeNooyer. More

They sold me a 2012 Silverado August 2012 - the salesman told me the repsale value would be based on the full price of 38k - not the price paid after rebates - come around to Sept. 2013 - the truck has $13, told me the repsale value would be based on the full price of 38k - not the price paid after rebates - come around to Sept. 2013 - the truck has $13,400 miles on it -of the 2500 miles are 3 trips taken- it is never driven in the winter and is washed regularly - when we put running boards on it - the mechanic noticed that the under side is starting to flake and rust. Took it to the dealer - said nothing he can do because we didnt have undercoating which was never offered by the salesman. So we went to the sales deparment to find out trade in value - $28k - based on the price paid not full retain as advised previously. ALL LIARS!!!!! The tell you whatever necessary to get the sale - doesnt matter if its true or not - LIAR LIAR LIAR!!!!!!! More

Fantastic customer service. Great prices. Could have had the whole deal wrapped up in one day if it wasnt a holiday. Couldn't be happier with our purchase. I would, and do, recommend them! the whole deal wrapped up in one day if it wasnt a holiday. Couldn't be happier with our purchase. I would, and do, recommend them! More