DeNooyer Chevrolet - Service Center

Chase Alpart was awesome. He kept me updated all the way. Best advisor I've ever had during any of my servicing at DeNooyer Chevrolet. way. Best advisor I've ever had during any of my servicing at DeNooyer Chevrolet. More

Overall, getting a new set of tires on my truck went well. Check-in w/ Bob Anderson went smoothly. Service area was quieter than usual for a Saturday morning. Tire installation started quickly. Service tech Check-in w/ Bob Anderson went smoothly. Service area was quieter than usual for a Saturday morning. Tire installation started quickly. Service tech seemed to know his business but was self-conscious and asked that I not watch him work (from outside the service bay). I found this to be odd, especially when I am having $900 of service work done. As an engineering manager, watching skilled tradesmen is part of my job and I found it strange that your mechanic would be uncomfortable with me observing his work. I appreciate all of the help I got from John Cordi in setting up my appointment and keeping the bill manageable. My new tires perform very well...thanks for a job well done. More

I was happy with the way I was treated, my truck was picked up serviced and returned to me...thank you for your help Robert Anderson picked up serviced and returned to me...thank you for your help Robert Anderson More

Nice staff and very helpful. Very happy with the service and glad I choose to bring my truck here. Will continue to service my truck here. and glad I choose to bring my truck here. Will continue to service my truck here. More

Worthless Warranty When I leased my 2015 Z71 Silveraldo I informed them that I would be purchasing the truck at the end of the lease as long as I was satisfied with the When I leased my 2015 Z71 Silveraldo I informed them that I would be purchasing the truck at the end of the lease as long as I was satisfied with the truck. It was recommended that I purchase the Paint and Fabric defense protection plan because it would cover any paint issues or fabric issues your truck may have. Examples were stains that couldn't be removed or punctures from a pen. Other examples for exterior were paint fading or rust all within the time frame of the warranty.I made a appointment to have the driver seat and the rear passenger quarter panel looked at. The driver seat has a wire or cable that runs up the center of the seat and is wearing a hole in the seat. I also explained I am getting rust on passenger quarter panel. My truck has 52000 miles and is kept spotless. To be informed that there is nothing you can do about the hole that is wearing in my seat was totally unexceptable. Also to be told that the body shop has moved and I would have to check with them was also unexceptable. I purchased this warranty with the expectation that I would be able to bring my truck here and the issues would be taken care of. This was a waste of my time and $1300.00 for the warranty I paid for. If this is how you take care of your customers after they purchase a $44,000.00 vehicle I assure you I will never purchase from you again. I would gladly spend a little more at time of purchase and know that I would be treated as a valued customer instead being treated like I am bothering you when I have an issue with my vehicle. Jonathon was very polite but whoever he was working with didn't want to be bothered. More

I had only a few issues with my services. First and the biggest is that no one called me to let me know my vehicle was ready for pick up. When I checked in I noticed my phone number was incorrect and I tol biggest is that no one called me to let me know my vehicle was ready for pick up. When I checked in I noticed my phone number was incorrect and I told the person checking me in my correct number and he wrote it on a piece of paper. So I called at the end of the day to see what is going on. Second, when I picked up my vehicle the service was less then hospitable. I understand that due to what is going on currently that there aren’t as many people working, but when I asked for copy of my alinement specs which weren’t given to be to have the tech helping me huff and puff and be very short is a HUGH turn off for me coming back to the dealership. That one instance isn’t going to prevent me from coming back but just come courtesy is all I am asking for. If that tech was busy I was more than willing to wait till he was free to help me. More

Positive review Very pleased with the service department, John Atwood has been great to work with! And knowing that Gary Dawes is in the service shop makes you feel g Very pleased with the service department, John Atwood has been great to work with! And knowing that Gary Dawes is in the service shop makes you feel great about driving a Chevrolet! More

Great service! Fast and courteous. DJ was prompt with the text response to contact him with any questions. My wife took my truck for the scheduled service and said she has never been to a dealer who was done text response to contact him with any questions. My wife took my truck for the scheduled service and said she has never been to a dealer who was done in a half an hour. Keep it up we will be using DeNooyer from now on. More

Honored customer satisfaction ticket A few months back, I had to get some warranty covered work done. I was unable to pick up my vehicle when I had to as my keys were inaccessible at the A few months back, I had to get some warranty covered work done. I was unable to pick up my vehicle when I had to as my keys were inaccessible at the time I arrived. To compensate for having to come back the next day, I was given a ticket for a free oil change and tire rotation. I'd recently had new tires installed by a different business and one of them was way off balance. I noticed a lot of shaking in my steering wheel after I'd left from the oil change. I brought it right back and they identified the problem and fixed it as a courtesy. Thanks, guys! More