DeNooyer Chevrolet - Service Center

All around great service I normally deal with Dwayne Lockrow who is excellent but he was on vacation so I worked with John Cordi who was also excellent to work with. They set I normally deal with Dwayne Lockrow who is excellent but he was on vacation so I worked with John Cordi who was also excellent to work with. They set me up with a lender car knowing my car was going to be in for the night so tat def made things easy on me getting back and forth to work. John went above and beyond to help me out and make sure I was updated on what was wrong with the car and it was ready the next morning! They run a class A service department there and I will continue to buy/lease my vehicles through them because of how they treat me and the service they provide!! More

Communication issues While most of my visits have been straight forward, I arrived to chaos. The Business Development Office didn’t inform the Service Department of the ap While most of my visits have been straight forward, I arrived to chaos. The Business Development Office didn’t inform the Service Department of the appointment I made. Luckily I was able to be seen for an oil change and to have wipers replaced. I didn’t notice that one wiper had to be ordered and required a return trip until I got to my vehicle and read through the report. The service technician didn’t communicate with the staff person who was handling my visit. While I will be back, these issues make waste of my time and require me to review everything for hidden notes. Thanks to Dwane Lockrow for being accommodating and not placing the blame on the customer. He’s an asset to your service department and does his best to satisfy the customer. More

Repair on CPO Chevy Purchased a 3 year old "certified pre-owned vehicle," within the first week had to bring it back for a problem with the rear axle. Service found nothi Purchased a 3 year old "certified pre-owned vehicle," within the first week had to bring it back for a problem with the rear axle. Service found nothing. Vehicle continued with same issue, brought in again. After 16 days in shop, issue was finally fixed. Requested the 2nd key promised at delivery to be done while it was there also. Picked up car, no 2nd key. Girl at pick up window said no one there to help me since it was after 5. Left voicemail and sent email, still no response from anyone at dealership and still no 2nd key. Very dissappointing experience. More

Customer service was very professional I rate the service 10 the service was excellent. I would recommend DeNooyer to all y family members. The service was very prompt and they talked to y I rate the service 10 the service was excellent. I would recommend DeNooyer to all y family members. The service was very prompt and they talked to you before the work needs to be done. More

Perfect as always Dealership always exceeds expectations,wish they wouldn't send so many reminders/follow up calls,e-mails,texts.Gets very annoying,once maybe twice wou Dealership always exceeds expectations,wish they wouldn't send so many reminders/follow up calls,e-mails,texts.Gets very annoying,once maybe twice would be plenty.After my car was completed yesterday I received a personal call,two robo calls,an e-mail and a text.Really!!! More

Can't Say Enough Had some routine work done at DeNooyer Chevrolet recently, and cannot say enough about Matthew Ross and his team. Always fast, knowledgable, and effi Had some routine work done at DeNooyer Chevrolet recently, and cannot say enough about Matthew Ross and his team. Always fast, knowledgable, and efficient. What customer service is all about! Thank you Matt and your team! More

Cruze 2016 Red I have always have a great experience when I go to Denooyer Chevy. For whatever reason I go there. This time was service they did a great job getting I have always have a great experience when I go to Denooyer Chevy. For whatever reason I go there. This time was service they did a great job getting everything done for me. More

not bad service but overpriced. went to see if maybee balancing my wheels would solve a vibration issue and it didnt and still got charged 60$. Thats alot for balance plus they could went to see if maybee balancing my wheels would solve a vibration issue and it didnt and still got charged 60$. Thats alot for balance plus they couldnt find what was wrong with my car. take note that i bought my car there. i went for an issue on my cars tempeture and they said it was normal.hmmm but i know is not. They were friendly but thats it. i would only recomend this place to my rich friends but since i dont have any.... More

oil change Wish it could be done faster. Would like it to be as fast as Jiffy Lube, but they charge to much. I do get my inspection done there. Wish it could be done faster. Would like it to be as fast as Jiffy Lube, but they charge to much. I do get my inspection done there. More

They are great! Wouldn't go anywhere else. They are great! Wouldn't go anywhere else, and send all my friends and family to them. When anyone asks we send to DeNooyer Chevrolet. . They are great! Wouldn't go anywhere else, and send all my friends and family to them. When anyone asks we send to DeNooyer Chevrolet. . More