DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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They took care of my issues. Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and o Sometimes I feel like I have to call to ensure that the vehicle will be completed by the end of the day. Several times simple things like tires and oil changes, and even a recall took days. I would drop off, and end of day not be ready, then try again another time, only to have a rinse and repeat. Once they couldn't find my car on the lot. It has gotten somewhat better. More
I was not greeted with acknowledgement, customer service was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was was primarily directives in which u had to figure everything out. I had a scheduled appointment and I was treated as though no one knew while I was there eventually there was a gentleman who was very tentative to me very tentative to my concerns and I don’t know his name but he was great and he made me feel like a valued customer but this was after I had interacted with two other employees one when I pulled my truck in and two when I walked in the service center I don’t know who provided service for me no excuse me I take that back I did get a video of the mechanic working on my car prior to that I have no clue More
Eric was excellent to work with would definitely buy a car from him again had a small problem and they had me bring it in and fixed immediately. car from him again had a small problem and they had me bring it in and fixed immediately. More
Dennis & Rob made my service appointment a great experience. Extremely professional and courteous service that was greatly appreciated in my time of need experience. Extremely professional and courteous service that was greatly appreciated in my time of need More





