
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Never fixed what was the problem. Rick was completely rude. I’ve brought my car there multiple times for the same problem, I’ve told Rick what the problem is, and he still won’t fix i Rick was completely rude. I’ve brought my car there multiple times for the same problem, I’ve told Rick what the problem is, and he still won’t fix it. They even conned me into buying new tires that I didn’t need. I will be doing all my business mohawk Chevrolet for now on. More
This was by far my worst experience I’ve ever had at DePaula.. been a customer for years and I’d be totally shopping elsewhere if Chuck hadn’t helped resolve the latest … DePaula.. been a customer for years and I’d be totally shopping elsewhere if Chuck hadn’t helped resolve the latest … More
Jim and Evelyn were excellent to deal with I dropped my vehicle off before I went on vacation they kept me apprised of The status of my vehicle they were both extremely professional very good to work with vehicle off before I went on vacation they kept me apprised of The status of my vehicle they were both extremely professional very good to work with I appreciated everything that they had done for me they made getting my vehicle repaired and serviced an absolute breeze when I came back from vacation my vehicle was ready and everything was done as promised I am very pleased and I would highly recommend this shop to all my friends and family More
Just not a very professional group. I didn’t get the sense the service manager knew what he was talking about. Actually, I know the service manager didn’t know what he was talking abo I didn’t get the sense the service manager knew what he was talking about. Actually, I know the service manager didn’t know what he was talking about. Also, scheduled an appointment and they didn’t look at my truck until the next day. The few minutes they spent on it cost me $150. After wishy washy explanations, I ended up having to fix the problem myself. I’m just glad I have my usual small town mechanic to take my vehicles to rather than here More
Weighted over three months from a vehicle in the dealership I finally get it back and it does not sound good or run smooth like how it used to do xxxx with everybody in that dealership dealership I finally get it back and it does not sound good or run smooth like how it used to do xxxx with everybody in that dealership More
Efficient, Fast, and accurate with the cost. They had me in and out so I can make it to work on time. They had me in and out so I can make it to work on time. More
Had a need for an emergency repair. My hatchback door strut broke and I couldn’t close it. Called DePaula they told me to bring it right in! Thanks to Chuck Richardson and Gene the Serv My hatchback door strut broke and I couldn’t close it. Called DePaula they told me to bring it right in! Thanks to Chuck Richardson and Gene the Service Technician for getting the Strut Replaced in a timely fashion! In and out in 2 Hours! Thank You!! More