DePaula Chevrolet

I’ve been a DePaula customer since 2015 & have been satisfied with their service since. satisfied with their service since. More

Just not a very professional group. I didn’t get the sense the service manager knew what he was talking about. Actually, I know the service manager didn’t know what he was talking abo I didn’t get the sense the service manager knew what he was talking about. Actually, I know the service manager didn’t know what he was talking about. Also, scheduled an appointment and they didn’t look at my truck until the next day. The few minutes they spent on it cost me $150. After wishy washy explanations, I ended up having to fix the problem myself. I’m just glad I have my usual small town mechanic to take my vehicles to rather than here More

Weighted over three months from a vehicle in the dealership I finally get it back and it does not sound good or run smooth like how it used to do xxxx with everybody in that dealership dealership I finally get it back and it does not sound good or run smooth like how it used to do xxxx with everybody in that dealership More

Efficient, Fast, and accurate with the cost. They had me in and out so I can make it to work on time. They had me in and out so I can make it to work on time. More

My salesperson seemed distracted and treated me like an afterthought. He was no help with my insurance paperwork and didn’t respond to my last text in regard to an urgent request from my carrier, Geico. afterthought. He was no help with my insurance paperwork and didn’t respond to my last text in regard to an urgent request from my carrier, Geico. I’m on vacation and the insurance issue (missing documentation) is still not resolved. I was pleased with the young woman who took the time to explain the functionality of the controls in the truck cab. More

Just not happy and no one listens. Not all of the work was completed and it took two days longer than I was told! Not all of the work was completed and it took two days longer than I was told! More

Everyone is professional, organized and do not pressure customers. My sales person spent a lot of time searching for the right vehicle for me. The entire experience of my purchase was easy. In fact this customers. My sales person spent a lot of time searching for the right vehicle for me. The entire experience of my purchase was easy. In fact this was one of the best car buying experiences through a dealership that I have had in the last 56 years that I have been doing that. More

Check in was easy and their inspection before service was thorough and helpful. My service agent was informative, helpful, friendly and polite. His suggestion for further service and setting up appointments thorough and helpful. My service agent was informative, helpful, friendly and polite. His suggestion for further service and setting up appointments for these services was welcomed. Good job on my repairs, very timely even though there were other people there. So definitely a 5 star experience. More

Not bad, usually there is a greeter. Today it was clear things were about an hour behind, maybe staff shortage. Alannah got me in and out a quick as poss. things were about an hour behind, maybe staff shortage. Alannah got me in and out a quick as poss. More

All went good…no problems. What can I say about it…it was just an inspection and I got my car washed too! was just an inspection and I got my car washed too! More