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DePaula Chevrolet
Albany, NY
4,486 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,486 reviews
October 20, 2022
Everyone I came in contact with was great! Things were done quickly professionally and efficiently. Things were done quickly professionally and efficiently. More
by Heidi11969
Verified Customer
Helpful October 20, 2022
After getting through a little confusion when we first arrived William Green took care of us and did a great job of explaining everything we needed to do to trade in old and buy our new truck he was very arrived William Green took care of us and did a great job of explaining everything we needed to do to trade in old and buy our new truck he was very professional and got us a great deal More
by Woz
October 20, 2022
The people at the customer service desk are fantastic! Each interaction was pleasant and efficient. Each interaction was pleasant and efficient. More
by Delatorrealexis
October 20, 2022
Timely appointment. Taken immediately. Responsive. Work done quickly. Problem resolved. The staff were very friendly. Taken immediately. Responsive. Work done quickly. Problem resolved. The staff were very friendly. More
by jkc1955
October 19, 2022
Fast timely service with a smile , coffee was also good - in and out when they told me it would be done - in and out when they told me it would be done More
by Altamont.rescue
Employees Worked With
October 19, 2022
Zero communication. Multiple times my car has been there for over a week and the only time I get updates are when I call about it. Its also usually not even looked at un Multiple times my car has been there for over a week and the only time I get updates are when I call about it. Its also usually not even looked at until days after my scheduled apt... Which they schedule weeks out. I spoke with a manager about this and he refunded my diagnostic fee but said he doesn't see the issue and blamed his staff right in front of her. This has happened to me multiple times it's obviously a programmatic flaw that there are too many cars being scheduled. I've tried to take it to other mechanics but they don't have the tools and say I need to take it to the dealership. I hate dealing with this place everytime my car needs work, having a broken car is stressful enough and they make it 10x worse More
by CHELSEACOSTANZO
Employees Worked With
Rick Medico
October 19, 2022
DePaula Chevrolet was very professional greeted me with a smile I didn't have to wait long to great care of my vehicle I felt very safe bringing my vehicle there for service and I will definitely do it again smile I didn't have to wait long to great care of my vehicle I felt very safe bringing my vehicle there for service and I will definitely do it again More
by C0220281Y
Employees Worked With
Joe or Joey
October 19, 2022
Clean area. Updated, would like common space to sit while waiting. George was very professional Updated, would like common space to sit while waiting. George was very professional More
by highpointfurniture_jim
