Manuel Guerrero

This was easily the best car buying experience that I’ve ever had. Blaise had everything ready and in order by the time I came out to the dealership, and everyone there was friendly and made the process as ever had. Blaise had everything ready and in order by the time I came out to the dealership, and everyone there was friendly and made the process as stress-free as possible (which was very much appreciated). More

Helpful 0

Report | Print

Antonio was very approachable and eager to help me from start to finish. He tried very hard to get the best deal for me so I could get the vehicle I originally had my eye on. Unfortunately, I had to choose start to finish. He tried very hard to get the best deal for me so I could get the vehicle I originally had my eye on. Unfortunately, I had to choose a different option but I love the vehicle I'm in now just the same. Antonio was very kind, courteous, professional and patient. Highly recommend! More

Helpful 0

Report | Print

No longer trust them , Check your contracts ,I didn't get the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prio the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prior to signing but they where quickly shoving the papers for me to sign ,again I should have stopped and read them but I just wanted things done , again a mistake , terrible , not my go to dealership anymore . I called and was told papers where signed and nothing more that I could do , bad people now to deal with ,when once I trusted them . More

Helpful 8

Report | Print

Best service as always. On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula More

by Naz Verified Customer Verified Customer

Helpful 0

Report | Print

William Green was a pleasure to work with. Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales m Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales managers who worked behind the scenes, who made mistakes and Mr. Green had to answer for them. First it was “we forgot to add sales tax”. The sales tax was $1600. Yet the monthly increase on a 66 month loan went from $411 a month to $443 a month. Something didn’t add up. Made me extremely uneasy about the whole thing. Then finance tried to get me to agree on a 4.99% term without checking with SEFCU who was my choice for financing. I end up getting SEFCU’s lowest rate of 4.24%. Then there was an issue with only getting 1 key fob. Which I have to say didn’t surprise me. I’m sure if I went in to buy a $51k vehicle and not a $21k vehicle I would have been treated much different from the sales managers and finance. Fortunately William was a pleasure to work with and the deal was done. More

by dkjr56 Verified Customer Verified Customer

Helpful 1

Report | Print

My car salesman made me feel very comfortable. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. He explained everything in plain English and made it very understandable.I feel he is there to take care of me , even after I leave. More

by Drylock Verified Customer Verified Customer

Helpful 0

Report | Print

Allison is the best! !! She will be forever part of our family. Everyone at DePaula is awesome! This is our second truck purchased just this year and we will be back. !! She will be forever part of our family. Everyone at DePaula is awesome! This is our second truck purchased just this year and we will be back. More

by mikebethb Verified Customer Verified Customer

Helpful 0

Report | Print

Allison went way above and beyond to get us into our suburban, could not have been a better buying experience. Thank you again- DePaula Chevy is the best! suburban, could not have been a better buying experience. Thank you again- DePaula Chevy is the best! More

by ddowney0 Verified Customer Verified Customer

Helpful 0

Report | Print

Sales people were great. But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was But when I picked up my new car it was not ready. Had to wait another hour. Even when I got my car the items I paid for were not installed. That was scheduled for another day. When they picked it up to instal l the heated seats the right tail light was out. Service center did not fix. So I took it to a different service center. Waited 2 hours for them to tell me they had to order a part. When I checked the next week about the ordered part they never ordered it. In the meantime I drove around with no right blinker and no stop light. Eventually the part came and they installed it but not impressed with the service center. Otherwise. I do really like the car. More

by Suzanne Verified Customer Verified Customer

Helpful 2

Report | Print

My overall experience was a great one. Mark was personable and knowledgeable and Manny worked hard to get me the best rate possible. I was given a tour of the facility and they had a tech Mark was personable and knowledgeable and Manny worked hard to get me the best rate possible. I was given a tour of the facility and they had a tech guy help me set up Onstar and the My Cheverolet app, which was SO valuable. He also explained all of the tech features of the car. Sooo helpful!! I would recommend them to anyone shopping for a new or pre owned car. More

by cmcglynn Verified Customer Verified Customer

Helpful 0

Report | Print