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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
Contact Dealership

785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

September 04, 2021

Poor communication at service and at management level. Poor coordination of service needed on my vehicle which involved multiple departments. No follow thru or follow up. No accountability. More

by TRACYCALLAGHAN82559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Rocque
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, manager, Alex Haynes
September 04, 2021

I felt that I did not get the usual cheerful helpful service that I have come to expect at DePaula. I came for my initial oil change on my Traverse. During the week prior week I had received a Service A More

by JACKWHEELER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service rep at chec, Jeff Scott
September 04, 2021

Very friendly and efficient. But couldn't fix a small dashboard part . the work was done in a timely manner. They also explained the work being done More

by JOECARMELA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
September 04, 2021

Total satisfaction every time i need to do business there. I will be purchasing my next vehicle there, usually am satisfied with my trade ins More

by ncole0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
September 04, 2021

Danielle did good for me about getting the job done in a reasonable time. I believe she went out of her way into getting the items needed. More

by kmiaski
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
September 03, 2021

Needed to have a issue looked at and an oil change. They promptly fixed the issue (no charge!) and was on my way. Thanks Chuck and Steve. More

by Sgrv9a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
September 03, 2021

The service was great! Even though I didn’t have an appointment they still took care of me.. and they dis it quickly too. I will surely be back! More

by GEORGESULIVERES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwame Jarvis
September 03, 2021

First time buying a car, Javon made the process easy for me and helped me get a great deal on the used car I purchased. I was recommended DePaula and I’m glad I wasn’t disappointed. More

by Sarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paolo Albanese, Javon Nelson
September 03, 2021

I have to say that this was my very first time of purchasing a certified/ pre - owned vehicle. DePaula definitely made it a pleasant experience!! More

by HHENDRICKSON1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Herman
September 01, 2021

I went three times to get a issue taken care of and still have the same issues.I feel like I’m bugging them now I don’t know what to do anymore. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
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