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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

August 19, 2021

The car was done quickly and effectively. No nonsense. It was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. More

by DSLOMINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
August 19, 2021

I paid for a new radiator, waited 7 days for my (not even 6 month old) car to be returned to me.. just to have to have it towed back 3 days later because the radiator is leaking AGAIN. Hands down the worst d More

by KAYBEAR0416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Keville, Alex Haynes
August 19, 2021

They very accommodating,we were out of state and they returned all our phone calls, paper work was all set for us when we came in More

by sheehan8189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauryn Kucskar, Matthew Dacosta
August 19, 2021

The check-in process to have your vehicle serviced is very easy. One of the standard things they do that I do not see at other dealerships is check for recalls for your vehicle. More

by BIRD4774
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
August 18, 2021

Gary Bristol was great handling this purchase. I was also impressed with the business manager that contacted me. . Both extremely helpful, professional and knowledgeable. Gary went above and beyond. More

by Barber
Recommend Dealer
Yes
Employees Worked With
Gary Bristol
August 18, 2021

I did have to wait an unusually long time to get an appointment for my car, but the work was good and everyone is helpful and friendly. More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 17, 2021

Great service (Dario and Arman), very knowledgeable and efficient. I was working with another dealership, but DePaula blew them away. I loitered around inside the other dealership for nearly 10 minutes a More

by Shane Brunell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aram Davtyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Arango
August 16, 2021

Great dealership and awesome customer service! I would highly recommend to give them a try; I have purchased two beautiful Jeep’s from their dealership. More

by andrea_smith14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Szakats
August 16, 2021

Great service. Kept well informed and work was completed when promised. Waiting area was comfortable and the checkout was quick. Vehicle left right outside the door for easy access. More

by jamesh2os22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
August 16, 2021

I was very satisfied with the whole experience.I will come back again for service in the future. The staff members were courteous and polite. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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