DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Allison was very helpful and made process easy. Had an extremely pleasant experience with this dealership overall. It was my first time coming to this location and it won’t be my last! extremely pleasant experience with this dealership overall. It was my first time coming to this location and it won’t be my last! More
Very pleased with the service I received. It was prompt and efficient. I was kept informed every step of the service. I dealt with Alex Haynes. He was very professional and very pleasant. I would recomm and efficient. I was kept informed every step of the service. I dealt with Alex Haynes. He was very professional and very pleasant. I would recommend DePa ul to anyone. More
Chris did a great job for us purchasing my 2021 Silverado. My sister and brother-in-law referred us to depaula and I can see why. Silverado. My sister and brother-in-law referred us to depaula and I can see why. More
Great service, staff was amazing also the shop and customer areas were extremely clean. I brought my car here new and still don’t regret. customer areas were extremely clean. I brought my car here new and still don’t regret. More
Easy to have my oil changed and tires rotated. They were done ahead of schedule! I get 3 complimentary oil changes and this was number one ... done ahead of schedule! I get 3 complimentary oil changes and this was number one ... More
Huge thanks to Andre Pope!!! First time buyer, he helped me through every step of the way. Very accommodating and super friendly. I found the perfect car for the best price that works for me. I left the sam me through every step of the way. Very accommodating and super friendly. I found the perfect car for the best price that works for me. I left the same day feeling like a million bucks and couldn't wait to show off my new car to my friends and family. More
They never fixed the issue with my vehicle..and when I brought it back in they looked at it again then said it was fixed..and still is not fixed..not happy with the service brought it back in they looked at it again then said it was fixed..and still is not fixed..not happy with the service More
Leased in 2018 with no problems so why not go back at the end of the lease? Wrong, what a difference a 2nd lease makes at this place. Long story short, they payed off 3 months left but in the meantime I ha end of the lease? Wrong, what a difference a 2nd lease makes at this place. Long story short, they payed off 3 months left but in the meantime I had already made a payment. I was told by the salesman, "no problem, same thing happened to my GF, it only took a month & she got her check." After getting no where with GM for 3 months, I called the dealership & was told very rudely by 2 employees there was nothing they could do....they " had no way to contact them." "Sorry, can't help you." I then resorted to sending 3 emails directly to "officers" listed on their web page. . Not even the courtesy of a reply to this day. It took 4 months & no thanks to DePaula for me to finally get my money from GM Financial, their go to bank. Their just another example of once they get your money, they don't care about you. I will never do business with this place again & will make it my business to use every available platform to alert perspective customers to their poor business practices. More
Expensive oil change. Identified a missing washer cap but didn’t offer to replace it. Nothing more to say………….and nothing more to say nothing more to say didn’t offer to replace it. Nothing more to say………….and nothing more to say nothing more to say More






