Jacqueline Donlon

Jacqueline usually very good at her job. went in for a appraisal on my sedan had a appointment which depaula called me saying there giving top dollar and are in high demand for a trade like went in for a appraisal on my sedan had a appointment which depaula called me saying there giving top dollar and are in high demand for a trade like mine. so i went in had to wait over 20 min after my appointment in which time a salesman George who i have worked with several times told me about another car which i was looking for hoping trade in would go good to purchase a new 2024 sedan . well almost a hour later was low balled by Jacqueline and mangement $14,000.00 for a 22 Malibu which has only 20k on it that i purchased there at depaula. mean while same car was offered at Carmax $20k that same week. rips off Depaula will never get my Business. thank you to George salesman for looking into new car i will buy near else where. very disgusted with Jacqueline never again deal with her or depaula More

Helpful 1

Report | Print

No longer trust them , Check your contracts ,I didn't get the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prio the reduced price on my new truck or the right trade in value that was negotiated prior to buying truck , my mistake was not looking at contract prior to signing but they where quickly shoving the papers for me to sign ,again I should have stopped and read them but I just wanted things done , again a mistake , terrible , not my go to dealership anymore . I called and was told papers where signed and nothing more that I could do , bad people now to deal with ,when once I trusted them . More

Helpful 8

Report | Print

It was a nicer experience working with depaula vs other dealers in the area. Marc was great and very respectful, he listened to our needs and made sure they were met. dealers in the area. Marc was great and very respectful, he listened to our needs and made sure they were met. More

by kbdood Verified Customer Verified Customer

Helpful 0

Report | Print

John Henry and all the sales managers that both called and finalized the deal and paperwork were top notch. This is the 2nd car I bought here and I'm bringing my mom in soon. and finalized the deal and paperwork were top notch. This is the 2nd car I bought here and I'm bringing my mom in soon. More

by vdonnelly Verified Customer Verified Customer

Helpful 0

Report | Print

Best service as always. On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula On my 3rd Chevy. Will keep on coming as a loyal customer. Thank you DePaula More

by Naz Verified Customer Verified Customer

Helpful 0

Report | Print

George was very helpful and considerate. He helped me every step of the way. He provided me with everything I needed. He helped me every step of the way. He provided me with everything I needed. More

by ajpeters2 Verified Customer Verified Customer

Helpful 0

Report | Print

The service was great! Fast add efficient! High quality work for a top notch price! Always treated like a valued family member! Fast add efficient! High quality work for a top notch price! Always treated like a valued family member! More

by DAN FOSTER Verified Customer Verified Customer

Helpful 0

Report | Print

William Green was a pleasure to work with. Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales m Very professional and courteous and the young man hustled. I got in to the vehicle I was looking for. What was extremely discouraging was the sales managers who worked behind the scenes, who made mistakes and Mr. Green had to answer for them. First it was “we forgot to add sales tax”. The sales tax was $1600. Yet the monthly increase on a 66 month loan went from $411 a month to $443 a month. Something didn’t add up. Made me extremely uneasy about the whole thing. Then finance tried to get me to agree on a 4.99% term without checking with SEFCU who was my choice for financing. I end up getting SEFCU’s lowest rate of 4.24%. Then there was an issue with only getting 1 key fob. Which I have to say didn’t surprise me. I’m sure if I went in to buy a $51k vehicle and not a $21k vehicle I would have been treated much different from the sales managers and finance. Fortunately William was a pleasure to work with and the deal was done. More

by dkjr56 Verified Customer Verified Customer

Helpful 1

Report | Print

The people were very friendly and helpful. The place was tidy and it was nice to be able to tour their service departments. The place was tidy and it was nice to be able to tour their service departments. More

by beandury Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership was absolutely amazing. No one pushed me and everyone worked with me! I do not have one bad thing to say. Mike was amazing! No one pushed me and everyone worked with me! I do not have one bad thing to say. Mike was amazing! More

by boleskyg Verified Customer Verified Customer

Helpful 0

Report | Print