
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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I am very pleased with the service I received. I plan on returning sometime in the future. My service advisor was Amanda Vandenburgh. Happy New Year to all. Stay safe. returning sometime in the future. My service advisor was Amanda Vandenburgh. Happy New Year to all. Stay safe. More
The FIRST dealership experience I’ve loved!!!! Anthony & Mike are the best, most attentive, very honest and up front sales people around : ))) 5 stars all day & Mike are the best, most attentive, very honest and up front sales people around : ))) 5 stars all day More
From the check in process to the delivery...smooth like butter. Eric Bauer my salesperson was a great help in getting into my new lease. Getting me at the payments I wanted and getting me the right truck f butter. Eric Bauer my salesperson was a great help in getting into my new lease. Getting me at the payments I wanted and getting me the right truck for my needs. I couldn’t be happier with my second vehicle from Depaula. Thank you so much and see you in 36 months! More
I reached out to the dealership in October regarding a truck that was on the lot. I expressed interest and tried to put down a deposit by giving Santiago Herman my card info over the phone. The dealership truck that was on the lot. I expressed interest and tried to put down a deposit by giving Santiago Herman my card info over the phone. The dealership closed down for a week due to Covid cases. I touched base with Santiago during the week and he assured me that although he never processed my card that the truck was being held for me. Once the dealership opened back up I got a call from Santiago which I missed because I was with a client. When I called back a few hours later, Santiago informed me that the truck had been sold to someone else. After that I spoke with Gary Bristol who never apologized for the inconvenience but said they could have another truck ready for me by the end of November. The end of November came and went. Then I was promised it would be by the end of December. That also came and went. I finally picked up the truck in January 20th. Since this was a plow truck for my business, that meant we were down a truck for about 2 months. The delay was apparently due to the truck being at DeJana getting the mason dump installed. I understand some things are beyond the control of the dealership. However, it seems odd that they were so far off with their estimate of when the truck would be ready more than once. None of this would have been an issue if the first truck had been held for me as promised. The passenger side window makes a terrible grinding noise when going up, so I'll have to bring the truck back in at some point to get that fixed. They also never did a walkthrough or anything when we picked up the truck. My rapidly growing landscaping business will be in need of 1-2 trucks per year for the next few years. This experience has made me reconsider working with DePaula again in the future. More
From the check-in to the cash out it was a friendly and informed experience. I was glad that I picked an early appointment as it got busy fast. I waited and was informed every step of the way. Jeff explain informed experience. I was glad that I picked an early appointment as it got busy fast. I waited and was informed every step of the way. Jeff explained the bill and the Che k-out was quick. More
Mike was super helpful during my car purchase. He very diligently answered all my questions and concerns, and even extended a discount. Very excellent service! diligently answered all my questions and concerns, and even extended a discount. Very excellent service! More
Zachary was great. Your slow program made things a Zachary was great. Your slow program made things a little difficult, a lot of time is wasted to looking for a car. need to improve the system. Zachary was great. Your slow program made things a little difficult, a lot of time is wasted to looking for a car. need to improve the system. More
The staff at Depaula Chevrolet are amazing. I had the wonderful experience of working with Dan P. , very friendly and knowledgeable. Easy to work with, made buying a vehicle effortless and hassle free. wonderful experience of working with Dan P. , very friendly and knowledgeable. Easy to work with, made buying a vehicle effortless and hassle free. More
Had a great experience. Zach was an awesome salesman. I was looking at a vehicle that was out my price range and they found me another within it that is absolutely awesome. The vehicle also had no warranty was looking at a vehicle that was out my price range and they found me another within it that is absolutely awesome. The vehicle also had no warranty left as it is a pre-owned 2017 and they were able to get a 5 year and 65k mile warranty. Overall it was awesome especially being a first time car shopper. More
A great dealership with an even better staff. Easy process from beginning to end. Zach was a great help and took care of everything with ease. Would recommend! process from beginning to end. Zach was a great help and took care of everything with ease. Would recommend! More