
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,560 reviews
Great service. John Clay went well out of his way to make the sale happen. Friendly and accommodating. Great staff work. Would recommend John and Depaula for your ca John Clay went well out of his way to make the sale happen. Friendly and accommodating. Great staff work. Would recommend John and Depaula for your car purchase. More
Awesome service Damien went above & beyond when I bought my car several years ago. He made sure I got the best deal possible. A+ salesman! He is still helping me now Damien went above & beyond when I bought my car several years ago. He made sure I got the best deal possible. A+ salesman! He is still helping me now trying to get me in another new car & keeps in touch on a regular basis!! More
Amazing Experience Had a great experience with this dealership both socially and financially! Manny was an incredible dealer and overall would highly recommend this deal Had a great experience with this dealership both socially and financially! Manny was an incredible dealer and overall would highly recommend this dealership to anyone who wants a great vehicle at a very great price! More
Relaxing no pressure No pressure to buy, very Felixable with my schedule and was available when I called. Kept up communication on what I was looking for in the car No pressure to buy, very Felixable with my schedule and was available when I called. Kept up communication on what I was looking for in the car More
The best Chris made it possible for me to get my dream car. I’m so happy with the car and my over all experience. Thanks so much for employing such helpful peo Chris made it possible for me to get my dream car. I’m so happy with the car and my over all experience. Thanks so much for employing such helpful people that make getting a new car stress free and amazing! More
Customer Satisfaction Priority One! We recently purchased a new car from Depaula Chevrolet. From the outset we were treated with curtesy and respect. Our salesmen John Clay did everyth We recently purchased a new car from Depaula Chevrolet. From the outset we were treated with curtesy and respect. Our salesmen John Clay did everything in his power to provide us with the information we needed to make a educated decision to purchase the car. We never felt any pressure from John or any one else in making this decision. We found everyone at Depaula to be throughly professional and determined to make us comfortable. More
Frustrating My wife and I went in looking for a reasonable used SUV. We came upon a 2015 GMC Terrain. Very nice car with low mileage. We were told the vehicle My wife and I went in looking for a reasonable used SUV. We came upon a 2015 GMC Terrain. Very nice car with low mileage. We were told the vehicle had Bluetooth Audio and Remote car start with the GMC app. Took for a test drive and the ride was smooth. I only wish the rest of the purchase experience was as smooth as the ride. Upon pick up, we found out the vehicle did not have Bluetooth audio and did not have remote start through the GMC App. It did have remote start through the key fob. Not that it was a deal breaker When I questioned it, I was patronized. The sales rep told me he never said it had bluetooth audio that it had "bluetooth" when I specifically asked about bluetooth audio because it was a feature I have in my other car. I got the car home only to find water in the rear tail light and a cap missing from the coolant. So much for the 172 point certified inspection. There were items checked off as "inspected' when the vehicle doesn't even have some of the options that were marked. So now I question what was really checked on the inspection. When I called to explain my concerns, again I felt like I was being patronized. It's all about perception. They did put in a new rear tail light and put a cap on the coolant but were unable to get the Remote starter to work through the app. Like I said, not a deal breaker but I would think if your selling a vehicle, you should know what options come with the vehicle. The overall purchase experience was less than enjoyable. No follow up call from sales rep or sales mngr to see how I made out with service. I'm sure I will get a call after this rating is posted. I can only hope that I have no further problems with the vehicle Marc in service was nice to deal with. More
Enjoyable , quick and easy My salesman Sean Agans deserves a 5 star recommendation ! He fought for us and thats why we came home with the truck that we shopped in for. Thanks S My salesman Sean Agans deserves a 5 star recommendation ! He fought for us and thats why we came home with the truck that we shopped in for. Thanks Sean More
# 1 salesmen Very nice guy made me feel comfortable .he wasn’t that pushy salesman just trying to get a sale talked me through everything #1 salesman in my book th Very nice guy made me feel comfortable .he wasn’t that pushy salesman just trying to get a sale talked me through everything #1 salesman in my book thanks again Damien More
Seamless Damien made this normally stressful process so much smoother. Buying a vehicle was necessary and I had to have one yesterday! He managed to get me i Damien made this normally stressful process so much smoother. Buying a vehicle was necessary and I had to have one yesterday! He managed to get me into a vehicle that fit my budget and my needs and didn’t waste my time. I highly recommend him to anyone for excellent care during and after. His repeat customer base speaks for itself! I can’t wait to get my next one! More