
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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2018 Cruze Diesel I went in with very specific specs on a car I wanted and they were able to locate just what I wanted. Car was in sooner than expected for a fast deliv I went in with very specific specs on a car I wanted and they were able to locate just what I wanted. Car was in sooner than expected for a fast delivery. Got the pricing I wanted. Great dealing with Depaula. More
Bought my dream car I was mislead by previous dealerships in the past so I went in with my guard up. I was also told incorrect information on the phone prior to my visit I was mislead by previous dealerships in the past so I went in with my guard up. I was also told incorrect information on the phone prior to my visit to the dealer. My scheduled appointment was with someone else. But I am elated and blessed to have met Damien. He has given back the confidence that was lost in Sales associates in the automotive industry. He is knowledgeable, personable and listens to your needs to know how to get the job done. More
Amy Shake saved the sale Went to the dealership on a Monday and was introduced to Amy Shake. I knew exactly what vehicle I was looking for and she did not try to discourage me Went to the dealership on a Monday and was introduced to Amy Shake. I knew exactly what vehicle I was looking for and she did not try to discourage me or get me into a more expensive vehicle. Took the vehicle for a test drive and she was very knowledgeable about the vehicle and answered all of my questions. Went back on Tuesday to get an estimate on a possible trade in. Amy was at a training which (which she told me she would be) and I was introduced to Sean Agans. He was also GREAT to deal with and very very friendly. Then the bad happened. I was introduced to their sales manager Ryan. This gentleman was totally condescending and actually asked me on 3 different occasions if I was paying all cash for this vehicle (24k). I understand dealerships make more money when people finance their vehicles as opposed to paying cash but the way he looked me up and down and actually questioned if I was actually going to pay all cash for this vehicle (like I couldn't afford it) totally downgraded me to the point where I got up and left the dealership. Amy however called me a few hours later and if it was not for her reassurance they would have lost the sale from me. As I said to the head sales manager Mike Fountain when I went back on Thursday to actually purchase the vehicle after that debacle , "If it wasn't for Amy Shake I would have walked away from this deal in a heartbeat. Other than that horrible experience with what I would consider one of the worst sales managers I've ever met. I would HIGHLY recommend not only DePaula Chevrolet but I would insist on dealing with Amy Shake. She is one of the nicest and most upbeat salesperson I have ever met and DePaula is lucky to have her. She def made this sale happen More
Extremely satisified! I had an amazing experience. Huge selection of vehicles and great service made my experience well worth it. Sean Agans was extremely knowledgeable and I had an amazing experience. Huge selection of vehicles and great service made my experience well worth it. Sean Agans was extremely knowledgeable and had amazing customer service skills. He made me feel very comfortable throughout the whole experience. Didn't plan on driving a car off the lot the same day but I did! More
Overall great experience Our salesman Damien was very professional, knowledgeable and willing to spend as much time with us needed which included looking at and rear driving m Our salesman Damien was very professional, knowledgeable and willing to spend as much time with us needed which included looking at and rear driving multiple vehicles. We ended up with a vehicle that we are very happy with (a Cruze) at a great price! Will 100% recommend them and do business with in the future. More
Super friendly and AMAZING customer service. Because of multiple negative experiences with car dealerships in the past, I never expect much during the car buying process. However, Dewin, Nick and Because of multiple negative experiences with car dealerships in the past, I never expect much during the car buying process. However, Dewin, Nick and the rest of the team at Depaula gave me an incredible experience. From the time I initially inquired about the vehicle to the time I drove off with my new truck, Dewin ensured we were happy every step of the way, and communication was clear and quick. I can honestly say that I have never had a more friendly and professional experience at a car dealership. A big THANK YOU to Dewin and the rest of the team at DePaula for providing an amazing customer experience from beginning to end. The 3 hour round trip ride to their dealership was worth it. More
Extremely friendly I visited the dealership just about closing time nd had the fortunate pleasure of dealing with Amy. I walked by three sales rep and not one looked my I visited the dealership just about closing time nd had the fortunate pleasure of dealing with Amy. I walked by three sales rep and not one looked my way but Amy did not hesitate to spend time with me and treat me.like a loyal customer. She is very knowledgeable and extremely professional and I would recommend her highly to all my friends,family and co workers. She made the process extremely easy and transparent...so definetly go see Amy she is a true professional, thanks Amy...!!! More
Damien is the beet Knowledgable, friendly and patient. Damien is the kind of guy you want to invite over for the fsmily BBQ after he sells you a car. Terrible taste in m Knowledgable, friendly and patient. Damien is the kind of guy you want to invite over for the fsmily BBQ after he sells you a car. Terrible taste in movies, but don’t hold that against him. Go see Damien. More
No pressure and great salesman! On a whim I went to Depaula to look at a Gmc Acadia. My dream vehicle. It was on a Sunday and I thought they were closed. That's when I met Damien. My On a whim I went to Depaula to look at a Gmc Acadia. My dream vehicle. It was on a Sunday and I thought they were closed. That's when I met Damien. My current vehicle was only a couple years old and didnt think it was possible to trade in w/o having a huge payment. Damien made it possible and painless. He worked hard to get me the Acadia with no pressure what so ever! Very professional and down to earth! Love the pics and videos he would send me on the new car. I would recommend Damien and Depaula for anyone looking for a new vehicle and I wouldn't hesitate to go back when it's time for a new vehicle! Also the tech and finance people we worked with were fabulous! More
Fabulous Price! Service Just Right! Best Deal! After looking on line for many cars DePaula hit the ball out of the park, they have it all! My salesman Manuel Guerrero made our experienc Best Deal! After looking on line for many cars DePaula hit the ball out of the park, they have it all! My salesman Manuel Guerrero made our experience enjoyable, easy and stress free. He kept in contact with us to find our perfect car. We got the price, payment, and terms to fit our needs. Their wonderful technician explained everything we needed to know to operate our 2015 GMC Terrain. It was worth traveling 1 1/2 hours to this dealership. Don't purchase a vehicle till you try DePaula. You will be glad that you did! More