
DePaula Chevrolet
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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So far we have had a good experience. Our salesman was very helpful and friendly. We would highly recommend him. He was able to set us up with the 2 vehicles we were looking for. He was ve Our salesman was very helpful and friendly. We would highly recommend him. He was able to set us up with the 2 vehicles we were looking for. He was very respectful to what we wanted and didn't want. More
Family like feel Great atmosphere, walked into the dealership was greated right away. We delt with John Okyem and Dan Carlton who was absolutely amazing, really perso Great atmosphere, walked into the dealership was greated right away. We delt with John Okyem and Dan Carlton who was absolutely amazing, really personable and an absolute joy to have a car delarship care be nice and actually human rather than someone who just wants to take your money. So happy I purchased my truck through Depaula, I would definitely go back and work with John and Dan again. More
not customer friendly over four hours to purchase a truck, not honest about service maintenance, registration papers never taken to DMV until after 45days. was told that un over four hours to purchase a truck, not honest about service maintenance, registration papers never taken to DMV until after 45days. was told that undercoating was needed, only to find out that GM does not require undercoating and that it might void factory warranty. Pushy sales personal. More
Bought a car Damien was very nice and great to deal with as is the whole team we dealt with and we appreciate the help in picking out a vehicle Damien was very nice and great to deal with as is the whole team we dealt with and we appreciate the help in picking out a vehicle More
Thank you Ryan!!!! I am so happy that I went to Depaula to see Ryan. I was shopping for a new vehicle and was unsure what I wanted. I went to several other dealerships I am so happy that I went to Depaula to see Ryan. I was shopping for a new vehicle and was unsure what I wanted. I went to several other dealerships and left feeling disappointed and upset. I went to see Ryan and he was extremely helpful. He is so polite and respectful while showing integrity that many car salesman no longer possess. He walked my through different options and ultimately helped me find my new vehicle. Best of all I left Depaula feeling good about my purchase. I am very grateful to ryan and will definitely be returning when it is time for another new vehicle. More
A fantastic experience We went to inquire but we ended up buying a car because of the excellent service we had. Our agent Younas Dawood was very helpful and he made things v We went to inquire but we ended up buying a car because of the excellent service we had. Our agent Younas Dawood was very helpful and he made things very easy for us. Kudos to this guy who did an exceptional service, we were truly satisfied with his service. More
Andrew,The Gold Team and Marc I was a little disappointed when I had heard that Marc had been promoted,but happy that he got a big promotion. I have dealt with Mark for 11years,who I was a little disappointed when I had heard that Marc had been promoted,but happy that he got a big promotion. I have dealt with Mark for 11years,who could replace him. Yes there is a really good news,my experience with Andrew Kuhn and my mechanic was great. Very professional not missing a beat. Thank you Depaulas for having such a good staff in the service department. Maureen Simone Not listed Hummer 3 bought in 2006 More
Very pushy, wouldn't return "refundable" deposit I was interested in the Chevy Bolt and took a test drive. The salesman was very pushy. I was there for several hours and he didn't seem to want to le I was interested in the Chevy Bolt and took a test drive. The salesman was very pushy. I was there for several hours and he didn't seem to want to let me leave without a sale. They had my car keys so that they could appraise my trade in. They offered me a high interest loan (5.5%) when I could get one at 1.99%. They told me the value of my trade in was half what it was because it had been in an accident. The accident was that it was hit by a UPS truck and the front fender was dented while the car was parked. They would not deal at all on the price. They told me a deposit would be refundable. They did not have the color car I wanted on the lot. I gave them a $1000 deposit on a credit card. Two days later I told them I did not want the car asked that my deposit be refunded. I was told they could not credit back my credit card and would send me a check. That was over a month ago and I still do not have my deposit back. I have called the salesman several times since to no avail and also left a message for the service manager that was not responded to. More
Repeat customer Just purchased my 4th vehicle from DePaula Chevrolet & I will continue buying from them and recommending my friends and family to them for all of thei Just purchased my 4th vehicle from DePaula Chevrolet & I will continue buying from them and recommending my friends and family to them for all of their vehicle needs. Great sales team, service (Orange Team), parts and body shop! Thanks again Roger for another great purchase experience. More
2017 Silverado My salesman made this deal go like a dream. It was the easiest purchased I've ever done a great job Ryan Farnam and Cassie Peck you both are phenome My salesman made this deal go like a dream. It was the easiest purchased I've ever done a great job Ryan Farnam and Cassie Peck you both are phenomenal professionals I highly recommend Depaula Chevrolet for the purchase and service of your next vehicle and the sales and finance people mentioned above More