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DePaula Chevrolet
Albany, NY
4,558 Reviews
We are Located on the Avenue at Central and Everett (on both corners!) Come see our INTERNET SALES TEAM!! Your needs come first here! Feel free to call our INTERNET SALES TEAM Toll FREE or email us at sales@depaula.com for more information or additional photos of any vehicle you are interested in! Thanks for shopping with the DePaula Family! We look forward to hearing from you.
We can get you financed and on the road today! No Credit? No Problem! YOU CAN GET FINANCED HERE! Just go to the Finance section of our site & fill out a credit application. We will not lose a deal to price or payment!!! Be sure not to lose your chance to save with us!!
Welcome all Allstar, Action & Salisbury Chevrolet customers. We invite you to join the DePaula Family. Become a Preferred Customer and get great deals on sales, service and parts. Welcome to the DePaula Chevrolet Family & we hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 4,558 reviews
July 14, 2017
Beautiful truck purchase born from a great dealership I would like to take a moment to share my experience with Depaula Chevrolet and their professional staff. From the walk through the door to the passin I would like to take a moment to share my experience with Depaula Chevrolet and their professional staff. From the walk through the door to the passing of the keys it was like a vacation experience. It was filled with oohs & aahs. Beautiful showroom with all the bells and whistles complete with Starbucks coffee. The team that worked with me was Dimitri & Dan. These guys were amazing. Dimitri was the best. Very likable guy. Highly highly knowledgeable, professional yet he will kick it with you as if you are long time friends. He went to bat for me and got me my deal. Highly recommend asking for Dimitri. Dan is a straight shooter, old school, no fluff professional guy. He says he will get you a vehicle at a certain price and it happens. Highly respected by me and others I'm sure. Went the extra mile for me. The top dog, Mr. Jon Depaula even came over to introduce himself to me and welcome me into the family. I feel like family. Thank you for getting me into my beautiful truck. Thank you Dimitri for all you did for me. Robert W Spanburgh, Sr Canaan, NY More
by Robert S
Employees Worked With
Dan Carlton, Jon DePaula, Dimitri Kolomiets, Cassie Peck
July 08, 2017
Great experience! Depaula team did whatever it took to get me into a new Silverado! I was very pleased with the outcome and I did not feel pressured into anything. I wo Depaula team did whatever it took to get me into a new Silverado! I was very pleased with the outcome and I did not feel pressured into anything. I would recommend this dealership to my family and friends or anyone else in the market for a new vehicle! More
by Silverado
Employees Worked With
Ant Gallo
July 05, 2017
So far we have had a good experience. Our salesman was very helpful and friendly. We would highly recommend him. He was able to set us up with the 2 vehicles we were looking for. He was ve Our salesman was very helpful and friendly. We would highly recommend him. He was able to set us up with the 2 vehicles we were looking for. He was very respectful to what we wanted and didn't want. More
by Jojo15
June 30, 2017
Family like feel Great atmosphere, walked into the dealership was greated right away. We delt with John Okyem and Dan Carlton who was absolutely amazing, really perso Great atmosphere, walked into the dealership was greated right away. We delt with John Okyem and Dan Carlton who was absolutely amazing, really personable and an absolute joy to have a car delarship care be nice and actually human rather than someone who just wants to take your money. So happy I purchased my truck through Depaula, I would definitely go back and work with John and Dan again. More
by Ccoons27
Employees Worked With
John Okyem, Dan Carlton
June 30, 2017
not customer friendly over four hours to purchase a truck, not honest about service maintenance, registration papers never taken to DMV until after 45days. was told that un over four hours to purchase a truck, not honest about service maintenance, registration papers never taken to DMV until after 45days. was told that undercoating was needed, only to find out that GM does not require undercoating and that it might void factory warranty. Pushy sales personal. More
by discusted
Employees Worked With
michael mcnally and half brother
June 21, 2017
Bought a car Damien was very nice and great to deal with as is the whole team we dealt with and we appreciate the help in picking out a vehicle Damien was very nice and great to deal with as is the whole team we dealt with and we appreciate the help in picking out a vehicle More
by Donna
Employees Worked With
Damien DeDonatis
June 20, 2017
Thank you Ryan!!!! I am so happy that I went to Depaula to see Ryan. I was shopping for a new vehicle and was unsure what I wanted. I went to several other dealerships I am so happy that I went to Depaula to see Ryan. I was shopping for a new vehicle and was unsure what I wanted. I went to several other dealerships and left feeling disappointed and upset. I went to see Ryan and he was extremely helpful. He is so polite and respectful while showing integrity that many car salesman no longer possess. He walked my through different options and ultimately helped me find my new vehicle. Best of all I left Depaula feeling good about my purchase. I am very grateful to ryan and will definitely be returning when it is time for another new vehicle. More
by Track- Lisa 2017
Employees Worked With
Ryan Farnan
June 16, 2017
A fantastic experience We went to inquire but we ended up buying a car because of the excellent service we had. Our agent Younas Dawood was very helpful and he made things v We went to inquire but we ended up buying a car because of the excellent service we had. Our agent Younas Dawood was very helpful and he made things very easy for us. Kudos to this guy who did an exceptional service, we were truly satisfied with his service. More
by chris
Employees Worked With
June 05, 2017
Andrew,The Gold Team and Marc I was a little disappointed when I had heard that Marc had been promoted,but happy that he got a big promotion. I have dealt with Mark for 11years,who I was a little disappointed when I had heard that Marc had been promoted,but happy that he got a big promotion. I have dealt with Mark for 11years,who could replace him. Yes there is a really good news,my experience with Andrew Kuhn and my mechanic was great. Very professional not missing a beat. Thank you Depaulas for having such a good staff in the service department. Maureen Simone Not listed Hummer 3 bought in 2006 More
by Maureen S
Employees Worked With
Andrew Kuhn
June 05, 2017
Very pushy, wouldn't return "refundable" deposit I was interested in the Chevy Bolt and took a test drive. The salesman was very pushy. I was there for several hours and he didn't seem to want to le I was interested in the Chevy Bolt and took a test drive. The salesman was very pushy. I was there for several hours and he didn't seem to want to let me leave without a sale. They had my car keys so that they could appraise my trade in. They offered me a high interest loan (5.5%) when I could get one at 1.99%. They told me the value of my trade in was half what it was because it had been in an accident. The accident was that it was hit by a UPS truck and the front fender was dented while the car was parked. They would not deal at all on the price. They told me a deposit would be refundable. They did not have the color car I wanted on the lot. I gave them a $1000 deposit on a credit card. Two days later I told them I did not want the car asked that my deposit be refunded. I was told they could not credit back my credit card and would send me a check. That was over a month ago and I still do not have my deposit back. I have called the salesman several times since to no avail and also left a message for the service manager that was not responded to. More
by CindyP
Employees Worked With
Rashon
