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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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January 24, 2022

I got an oil change on a Thursday. When I got my car back I could not open the trunk (seemed to be jammed shut). This has not been a problem before I brought it in for an oil change. A ‘complementary inspect More

by ADOGGETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know who I worked with.
January 23, 2022

Service consultant was extremely helpful and friendly- went over what was going to be done and when completed explained what was bone More

by WALTBASSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
January 23, 2022

The service department after 3 PM on Saturday afternoon took us in and had our Tahoe serviced, new battery and on our way back to Lake Placid, a 3 hour drive. Wonderful service department and so accommodat More

by Barbanm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
January 22, 2022

The service rep was amazing. Alanna assisted me with my issue and was accurate with the timeframe and I was out exactly when she quoted. More

by TAXGUY6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna Carpinello
January 22, 2022

The whole team was wonderful and made the experience effortless from start to finish. Thank you guys More

by Katrinajean16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico, Chuck Richardson
January 22, 2022

They are organized. They walk around video from service tech was very thorough and helped to visualize what needed to be done. I found the prices quoted were always on the high side when compared to numero More

by JOEZ3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Carter
January 22, 2022

My appointment was for an oil change and tire rotation. The dealership told me my inspection was due too. I hadn’t noticed. I was grateful they noticed. And I was able to use my GM rewards to pay for it al More

by lab32245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri
January 22, 2022

My experience was awesome, as usual. Daniale,Lisa, and the crew that did all the work was great. More

by EydieMcGowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniale,Lisa, and the gentlemen that worked on my car
January 22, 2022

Made every step as easy as possible despite a long wait for parts. I appreciated the updates and information given during the repair process. More

by TLANDISMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna
January 21, 2022

Acceptable xxxx xxxxx xxxx xxxx zxxx. Zxxx xxxx xxxx xxxx xxxx xxx xxxx did xxxx More

by ESIRTHOMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get her name
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