CJ Landy

"Awesome service as always awesome service as always..."

- BMAC113 Verified Customer

Awesome service as always awesome service as always awesome service as always awesome service as always awesome service as always awesome service as always Awesome

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"Great customer service provided with constant updates on..."

- Shamm Verified Customer

Great customer service provided with constant updates on findings and actions needed to be completed. Always very pleased with the quality and the time it takes to complete the work.

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"Always so pleased, the service team is kind and..."

- vandm52 Verified Customer

Always so pleased, the service team is kind and professional. I always feel like they listen and don’t try to upsell me things I don’t really need

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"Dave from the orange team is a pleasure to work with...."

- purdy3jr Verified Customer

Dave from the orange team is a pleasure to work with. Never a bad experience and always upfront about what work needs to be done.

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"Dennis Dave and Jake do a great job and the service..."

- Patrickkelly66 Verified Customer

Dennis Dave and Jake do a great job and the service department keep things moving and get you in and out quick Depaul is lucky to have them one of the main reasons I keep going to Paula to buy my new cars

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CJ does a great job greeting every customer that pulls into the service lane, has a positive attitude, and can always make me smile whenever I come in!

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"V e r y g o o d s e r v I c e t h a n k y o u. H h ..."

- JAHLE26 Verified Customer

V e r y g o o d s e r v I c e t h a n k y o u. H h

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"Awesome customer service. I trust DePaula with my car...."

- lasashalucky Verified Customer

Awesome customer service. I trust DePaula with my car. Will likely buy my next vehicle from them. They care about their customers greatly and are awarded for this.

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I Purchased my Vehicle (Tahoe) from Depaula in 2015. I've routinley visit the Service center for maintenance related issues. I must say I am extremely please with the way I am treated from the time I pull into the Garage to the Greeting from the Service Manager to the Inspection Video that is provided , even to mention the shuttle team that gets me back and forth. I personnally work on a National Customer Service Team, and must say the dedication of the Employees at Depaula must be commented. In the past I have voiced my Pleasure of Mike on the Blue Team and Mark Vandenburg. But this time Robert Jansen was my Service Rep, and he went the extra mile to ensure I was treated well and my vehicle received the Service it needed. YES, I WILL BE BACK!!!!

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Never buy a car here. I’ve had to bring my car in here twice for the same recall issue within 6 months. The second time they tried to tell me it was my fault and charge me $1000. It wasn’t until I asked them for the information in writing that they told me all the cost was covered. Then they had my car for ONE AND AND HALF MONTHS. I finally get my car back and my windshield wipers weren’t working. They tell me again this is my fault and won’t let me do the New York State inspection without paying them to fix my windshield wipers that were working fine when I left my car here. A bunch of lying schemers who take advantage of people (especially woman who they think don’t know anything about cars). Go somewhere else.

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