2,184 Reviews of DePaula Chevrolet - Service Center
The service was great. Very friendly. Very prompt and informative. I will always bring my vehicle to DePaula for service in the future informative. I will always bring my vehicle to DePaula for service in the future More
After bringing my vehicle in for an oil change had to go back two days later after realizing that they accidentally scratched off my inspection sticker and let me drive around with no inspection . back two days later after realizing that they accidentally scratched off my inspection sticker and let me drive around with no inspection . More
I came in for an oil change, NYS inspection and tire rotation. The safety sheet provided indicated that the tire pressure in front and rear was 55 lbs in and 55 lbs out on each tire. In fact, the rear rotation. The safety sheet provided indicated that the tire pressure in front and rear was 55 lbs in and 55 lbs out on each tire. In fact, the rear tires should be 80 lbs and front 55 lbs. The tires were rotated and fronts measured at 77 lbs and rear tires were 54 lbs, which isn't correct. The tire pressures were not checked or adjusted. Also the pressure sensors were never reset so after a few minutes the low tire pressure light came on. This required a return to DePaulla the next day for adjustment and resetting. They lied about checking the pressure. How can I be sure they changed my oil and filter? Did the use synthetic oil? Was the NYS inspection performed? I did not receive a printout of the inspection results or confirmation. I am very disappointed and seriously considering not returning for future service. Is another Chevrolet dealership going to be any better? I understand it's hard to get qualified people to work, but this was not a mistake, it was a lie. Also No Coffee in the waiting room... every other dealership has resumed service. No more dangerous than getting a cup of coffee at stewarts More
They made me aware of services that should be done. Reviewed everything with me, and were able to get me out of there when they said they would. Super friendly. Reviewed everything with me, and were able to get me out of there when they said they would. Super friendly. More