DePaula Chevrolet - Service Center

The car was done quickly and effectively. No nonsense. It was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. was reasonably priced for the services requested. Friendly advisor to assist. Parts department helpful as well. More

Unfriendly clerk. Took 20 mins to check me in for an oil change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he ask change. Clerk left while in the middle of checking me in to run keys to someone else. When I voiced my objection with a heavy irritated sigh,, he asked "is there something wrong?" I complained about having to stand and wait for 1/2 hour, he replied "your appointment was at 11:45, and it's only 11:57 now" the clerk was extremely slow, whether he was walking or typing on the computer, there was no sense of urgency despite the other 4 people waiting in line behind me. It seemed that he didn't even want to be there. I asked to have my wiper checked because it was skipping....and it is still skipping, which leads me to believe he didn't even put it on the work order. The clerk should have finished my transaction before running a set of keys to someone else. I will never bring my vehicle to you for service again. More

The check-in process to have your vehicle serviced is very easy. One of the standard things they do that I do not see at other dealerships is check for recalls for your vehicle. very easy. One of the standard things they do that I do not see at other dealerships is check for recalls for your vehicle. More

I did have to wait an unusually long time to get an appointment for my car, but the work was good and everyone is helpful and friendly. appointment for my car, but the work was good and everyone is helpful and friendly. More

I was very satisfied with the whole experience.I will come back again for service in the future. The staff members were courteous and polite. come back again for service in the future. The staff members were courteous and polite. More

Great service. Kept well informed and work was completed when promised. Waiting area was comfortable and the checkout was quick. Vehicle left right outside the door for easy access. when promised. Waiting area was comfortable and the checkout was quick. Vehicle left right outside the door for easy access. More

Couldn't be happier with the service and the communication is great! I was informed every step of the way. The waiting room is by far the best around! Free snacks and wifi certainly help in pa communication is great! I was informed every step of the way. The waiting room is by far the best around! Free snacks and wifi certainly help in passing the time. Thanks! More

Worst service and this is my 2nd car but will be my last time dealing with any chevy company. No customer satisfaction at all.T time dealing with any chevy company. No customer satisfaction at all.T More

Chuck took great care of us and stayed in contact throughout the entire process. We are very happy with the experience and will always use Depaula in the future throughout the entire process. We are very happy with the experience and will always use Depaula in the future More

The service department at DePaula always tries their best to meet customers needs. They do a good job in keeping customers informed on the status of the service and it’s completed on a timely basis. to meet customers needs. They do a good job in keeping customers informed on the status of the service and it’s completed on a timely basis. More