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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 15, 2021

Very pleased with dealership. Espically pleased with Dave plant in service. Been dealing with Dave for a long time and he is one of the reasons I just bought a new truck from you. Along with the excel More

by melillo518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dario Arango, David Plante
July 15, 2021

Trustworthy and low key approach to maintenance for customer vehicles. Waiting area is comfortable, and check-in and out process is very easy. Always satisfied; that's why I come back. More

by ejevo8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
July 14, 2021

Car was in limp mode and not drive able. Competing dealer told me a week in a half for an appointment. DePaula got me in fast even though they were booked and fixed car under warranty in two days. Thank you More

by Joseph.spiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Messick, Alex Haynes
July 14, 2021

Dealership was totally misleading about the time it would take for this repair. Many excuses. Did not respond to text.I was initially told two hours, scheduled the repair, and when I came in was told less th More

by Doctor52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes
July 14, 2021

I have a negative note about sales when I brought the car but this service call was great I felt confident service was there for me More

by Eortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle herrick
Jul 14, 2021 -

Eortiz responded

No more responses

July 13, 2021

My truck was in in out,in a hour for recall in airbag, excellent job,great people,I appreciate the fast response,thank you for that More

by bwalsh002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
July 13, 2021

Santiago was great! Highly recommend. Very knowledgeable and friendly. He truly has the customer’s best interest at heart which is rare to find. I couldn’t have had a better experience! More

by PAPAIGEEVANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santiago Herman
July 13, 2021

Excellent service…Got me in and out quickly with no hassle…Polite and professional and went out of their way to make the customer happy… More

by KPROV79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
July 12, 2021

I found each and every employee I came in contact with to be very polite and courteous also service accommodations was great I would recommend Depaula to anyone More

by BINDYLOU6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
July 11, 2021

Great job can in for breaks and oil change They were Great job can in for breaks and oil change They were done when they stayed at the price was what we agreed on good job More

by jtandmarleysdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
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